Business Enterprise Architect (entry level)- Puebla, México

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

The Business Enterprise Architect Associate (entry level) plays a critical role in supporting strategic discovery, service delivery, and digital transformation initiatives within Ellucian Managed Services (EMS). This role helps colleges and universities align their technology capabilities, business processes, and institutional priorities to support operational excellence and long-term transformation.

Working closely with senior enterprise architects, consultants, and cross-functional teams, the Business Enterprise Architect contributes to understanding institutional current-state environments, identifying opportunities for improvement, and developing future-state recommendations. This role supports institutions as they navigate an evolving higher education technology landscape, including cloud modernization, enterprise systems, data governance, analytics, and AI-enabled business processes.

This opportunity is ideal for a collaborative, analytical professional who is interested in enterprise architecture, business process improvement, and helping higher education institutions achieve meaningful outcomes through technology and operational transformation.

Where You Will Make an Impact

• Support senior enterprise architects and consultants in analyzing institutional business processes, technology environments, and operational workflows across Ellucian Managed Services Technology Management sites.
• Document and visualize current-state and future-state business processes, enterprise capabilities, and technology workflows using tools such as Lucidchart, Bizzdesign, Microsoft PowerPoint, and other enterprise architecture and process modeling platforms.
• Participate in institutional discovery sessions, stakeholder interviews, workshops, and collaborative assessments to understand business challenges, operational requirements, and transformation opportunities.
• Contribute to enterprise architecture assessments and business process improvement initiatives by consolidating findings, documentation, process maps, and analysis into clear, actionable recommendations.
• Support digital transformation initiatives involving cloud technologies, enterprise applications, data governance, analytics, artificial intelligence, and workflow automation.
• Collaborate with project managers, technical teams, implementation consultants, and institutional stakeholders to align business requirements with technology solutions and project objectives.
• Develop business process maps, requirements documentation, workflow diagrams, presentations, and executive-ready summaries that support informed decision-making and transformation planning.
• Assist in identifying process inefficiencies, operational gaps, and opportunities to improve institutional effectiveness through technology modernization and process optimization.
• Support organizational change management, stakeholder engagement, and technology adoption activities to help institutions transition successfully to improved business processes and systems.
• Explore opportunities to leverage AI-enabled tools and automation to improve documentation, analysis, operational workflows, and the efficiency of enterprise architecture activities.

What You Will Bring

• 0–2 years of professional experience in higher education, business analysis, consulting, enterprise architecture, enterprise systems, or a related field.
• Strong analytical, problem-solving, communication, and interpersonal skills, with the ability to collaborate effectively across technical and nontechnical teams.
• Proficiency with Microsoft 365 applications, including PowerPoint, Excel, Word, and other business productivity and collaboration tools.
• Experience working in or supporting higher education institutions in the United States, Latin America, or other international regions.
• Familiarity with enterprise systems and platforms such as Ellucian Banner, Ellucian Colleague, customer relationship management (CRM) systems, or enterprise resource planning (ERP) solutions.
• Knowledge of project delivery methodologies, including Agile, Scrum, Waterfall, or hybrid approaches.
• Understanding of business process modeling, workflow documentation, requirements gathering, and digital transformation concepts.
• Experience using business process visualization, diagramming, or documentation tools to communicate complex information clearly and effectively.
• Familiarity with cloud technologies, data governance, analytics, and emerging technology trends relevant to higher education institutions.
• Experience using Microsoft Copilot, ChatGPT, or similar generative AI tools to support business analysis, research, documentation, or productivity.
• Exposure to AI-assisted workflow automation and an interest in applying emerging technologies to improve business processes and operational efficiency.
• Ability to organize information from multiple sources, translate complex findings into structured documentation, and communicate recommendations to diverse stakeholders.
• Strong collaboration skills, attention to detail, adaptability, and a willingness to learn from experienced enterprise architects and consulting professionals.

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance
  • Professional development opportunities
  • LinkedIn Learning