Business Growth and Operations Manager
- Hiring from
- Nigeria
- Work type
- Remote
- Posted
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Reports to: Founder & Managing Director
Location: Nigeria / Remote
Employment type: Full-time
About Purplebook
Purplebook helps skilled professionals and young families move abroad for study or work. Our Purplebook - Move Abroad app guides people through countries, universities and programmes, and our consultants handle everything from CV rewrites and Germany Opportunity Card support to full visa packages. We're registered in Nigeria and growing internationally.
The role in a nutshell
You run the engine room. You lead our communications team so every prospective customer hears one clear Purplebook voice, keep the business running smoothly every day, grow the revenue we already earn and help us find the right investors as we fundraise. You keep your ear to the ground, spot what's working and what's wasting money, and act on it.
What winning looks like
- Day 30: you know the business inside out, have our baseline numbers and share a "first impressions" report with quick wins.
- Day 60: targets agreed, a weekly dashboard live and every piece of content going through quality checks.
- Day 90: faster replies, better on-time delivery and more qualified leads than at baseline, zero critical errors, and documented processes so the team runs without Tammy's daily input.
- Month 12: revenue up against agreed targets, a healthy investor pipeline and real savings on what we spend.
Where you fit
You report to Tammy, our Founder and lead a team of 4. You're the bridge between big plans and daily work, and the person who knows what's really happening on the ground.
What you'll do
Lead our communications team: one Purplebook voice
- Run the daily team check-in, set priorities and keep deadlines on track.
- Review content before it goes out, so every post, caption, video and article is accurate, on brand and useful.
- Keep our message consistent across Instagram, TikTok, LinkedIn, X, Facebook, YouTube, WhatsApp and DMs.
- Own the approved price sheet and verified-facts sheet, so customers never get mixed or outdated answers.
- Make sure every enquiry gets a fast, warm, accurate reply with a clear next step.
- Coach the team through weekly one-to-ones and clear, specific feedback.
Keep the business running smoothly
- Own the daily rhythm: start-of-day checks, progress checks and an end-of-day review.
- Track tasks, deadlines and quality in one place, and fix recurring problems at the root.
- Escalate serious issues fast (scam accounts using our name, legal threats, wrong visa or price information), always with a proposed fix.
- Send Tammy short daily, weekly and monthly reports. No surprises.
Grow revenue and cut waste
- Turn social media attention into qualified leads, consultations and paid services, and track every step.
- Grow repeat business and referrals from the clients we already have.
- Listen to customers: log their questions and complaints, find the patterns and fix the cause.
- Review where our money goes, cut spending that doesn't pay off and recommend smarter ways to spend.
- Deliver at least one measurable process improvement every month.
Find our investors
- Build a list of investors who fit our stage and sector: angels, VCs, grant funders and strategic partners.
- Reach out, book the meetings and keep every conversation moving.
- Own the pitch deck, financial model and data room with Tammy.
What you bring
- 4 to 6 years in operations, business development or team management, including leading a communications, content or marketing team.
- Proof that you've grown revenue and cut costs (bring the numbers).
- Fundraising or investor relations experience. Bonus points if you've helped close a round.
- A sharp eye for detail. In our business, a wrong visa fact or price can cost someone their savings.
- Comfort with data, spreadsheets, task trackers and CRM tools.
- Excellent verbal and written communication skills: warm with customers, confident with investors.
- Calm, organised and solution-first when things move fast.
- A degree in Business, Communications, Economics or a related field. Experience in education, immigration or global mobility is a plus.
Salary Range - 450,000 naira - 550,000 naira/Monthly depending on qualifications.
Sound like you?
Send your CV and a few lines on your biggest revenue, cost-saving or fundraising win. If you have questions, you can send an email to info@purplebook.ng with the subject "Growth and Ops Manager". Applications close on 13th of November 2026.
Purplebook is an equal opportunity employer. Everyone is welcome to apply.
