Business Operations Analyst

Position Summary

The Business Operations Analyst is responsible for analyzing and improving internal business operations to increase efficiency, productivity, and profitability.

Essential Duties and Responsibilities

• Analyze internal business processes, identify areas for improvement, and make recommendations to increase efficiency and effectiveness
• Gather and analyze data to identify trends and patterns in internal business operations, and present findings to leadership
• Develop and implement strategies to improve internal business processes and reduce costs
• Collaborate with cross-functional internal teams to identify and implement process improvements specifically with the accounting and human resources teams
• Create and maintain reports and dashboards to monitor key internal performance indicators (KPIs)
• Conduct research and provide recommendations on industry best practices and emerging trends relevant to our business operations
• Assist in the development of internal budgets, forecasts, business plans and responsible for submitting contract invoices on agency portals.
• Provide training and support to employees on new internal systems and processes
• Communicate with internal stakeholders to gather feedback and ensure that business processes are meeting their needs.
• Lead and manage special projects, including office relocations and corporate events, ensuring seamless execution from planning to completion.
• Support HR operations by assisting with ADP technology integration, recruiting efforts, onboarding and offboarding processes, and research on industry best practices and benchmarking, in collaboration with leadership.

• Performs other duties as assigned to meet evolving company requirements.

Knowledge, Skills and Abilities (KSAs)

• Strong analytical mindset with excellent problem-solving skills
• Proficiency in data analysis tools such as Excel, SQL, and Tableau
• Understanding of business operations and ability to communicate complex ideas effectively to both technical and non-technical stakeholders
• Ability to work collaboratively with cross-functional teams
• Knowledge of project management methodologies and tools
• Excellent verbal and written communication skills
• Strong attention to detail and ability to manage multiple priorities

Minimum Qualifications

Education

• Bachelor's degree in Business Administration, Finance, or related field
Experience

• Minimum of 3 years of experience in a business operations analyst role or similar position

Preferred Qualifications

• Experience working in a company that operates in the federal contracting industry preferred.

Work Location

• Remote, Work From Home

Position Type

• Full-Time Salaried

Travel Requirement

Travel may be required as needed.

Benefits

Full-time employees are eligible for company-sponsored health, dental, and vision insurance, 401(k) matching, and accrued paid time off.