Business Operations Analyst (Payroll Tester)

ADP is #Hiring! Due to continued growth, we're seeking a Business Operations Analyst to join our Product Enablement team.

This is more than a testing role. It's an opportunity for an experienced payroll professional to apply their payroll expertise, analytical mindset, and quality assurance skills in a role that directly influences product quality and customer outcomes.

What You'll Be Doing

You will:

• Validate payroll calculations, compliance requirements, and system outcomes
• Design and execute test plans and test cases to ensure solution quality
• Investigate, document, and analyse defects, including performing detailed root cause analysis
• Test product enhancements, integrations, and legislative updates before release
• Validate payroll-related General Ledger and finance integrations
• Collaborate with cross-functional teams to deliver high-quality product outcomes
• Support release readiness activities and continuous improvement initiatives
• Champion quality standards that protect payroll accuracy and customer confidence

What You'll Bring

We're looking for someone who combines deep payroll expertise with strong analytical and testing capabilities.

You will have:

• Strong payroll experience and a sound understanding of payroll processing principles and practices
• Experience working with payroll and workforce management systems that perform complex retrospective calculations across multiple pay periods
• Knowledge of Australian and New Zealand payroll legislation and compliance requirements
• Hands-on software testing experience, including test planning, script development, execution, and defect management
• Experience testing General Ledger and finance integrations, including payroll journals, reconciliations, account mappings, and balancing
• Experience validating HR/HCM functionality, including employee data, onboarding, organisational structures, workflows, security roles, and payroll integrations
• Strong analytical and problem-solving skills with the ability to perform detailed root cause analysis
• Excellent stakeholder management and collaboration skills

Why Join Us?

At ADP, you'll have the opportunity to:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Unlock your Potential. Participate in leadership programs designed for you to lead using your natural strengths (Leadership Excellence, Advancing Women in Leadership).
• Grow your career with a company committed to workplace gender equality.
• Influence the Business. Join our employee-led groups iWIN – International Women Inclusion Network, Pride (LGBTQ), Thrive (Disability), Generations and connect with a network of people who share common interests and experiences.
• Access multiple leave options to suit your needs. Generous Parental Leave Allowance. Personal Emergency Leave. Cultural Inclusion Leave.
• Focus on your health and well-being. Access to Employee Assistance Program, well-being webinars, free flu vaccinations, and time off for R U OK day.
• Access ADP’s generous employee benefits including lifestyle and wellbeing discounts for you and your family from 450+ vendors Australia wide.

This is a permanent full-time opportunity based in our modern Cremorne Head Office, conveniently located just a short walk from Richmond Station. We offer a hybrid working model with 3 days in the office and 2 days working from home.

For further details about ADP, please visit our website: www.adppayroll.com.au

For a confidential discussion about this opportunity, please contact Andjie Ivetic (Senior TABP) on 0437 190 324 or via email: andjie.ivetic@adp.com

To apply, please submit your application by clicking the ‘Apply button.

ADP is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We are committed to building a workplace that reflects the diversity of the communities we serve and encourage applications from Aboriginal and Torres Strait Islander people. ADP encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.