Business Operations Manager

Location: Remote

Status: Independent Contractor (1099)

About The Role

The Business Operations Manager is a role dedicated to supporting client accounts. Working alongside a Fractional COO, this role ensures the smooth execution of client deliverables, provides operational support, and manages day-to-day functions that keep client businesses running effectively.

This is a flexible role (10–40 hours per week depending on assignments), fully remote, with the opportunity to work across multiple industries and accounts.

Key Responsibilities

Serve as a client-facing operator, managing daily business functions.

• Create and maintain KPI dashboards and weekly status reports.
• Support client onboarding and offboarding processes.
• Draft and review contracts, proposals, and project documents.
• Manage scheduling alignment across multiple client calendars.
• Conduct research, prepare reports, and provide operational insights.
• Develop and implement standard operating procedures (SOPs).
• Ensure client communications, tasks, and workflows remain cohesive.
• Project management of client projects across a variety of business functions and timelines.
• Act as the day to day operator of the business as needed
• Train internal client employees on new methods, processes, systems, etc.
  
  

Qualifications

Candidates must meet the following criteria to be eligible:

5+ years of experience in operations, project management, or business management roles.

• Proven ability to support executives and leadership teams in fast-paced environments.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication.
• Experience with KPI tracking, reporting, and workflow tools (Google Suite, project management platforms, etc.).
• Self-starter who thrives in remote/virtual environments.
• Demonstrated ability to deliver results with minimal supervision and follow up.
  
  

What This Role Looks Like

• Independent contractor (1099) status
• Flexible hours depending on client assignments
• Engagements range from weekly retainers to intensive projects
• Collaboration with our internal operations managers, BOMs, and analyst teams
  
  

Who You Are

This is an ideal role for an operator who:

• Loves solving complex business challenges
• Is energized by working with founders and leadership teams
• Can quickly diagnose gaps and implement effective solutions
• Wants variety in industry, scope, and project types
• Enjoys autonomy without losing accountability
• Operates with excellence, confidence, and professionalism
  
  

Our Core Values – And Yours Too

At On Call COO, we lead with values. These aren’t just words, we live them every day, and we’re looking for someone who does the same.

• Foster Inclusion – We value diverse voices and perspectives.
• Take Action with Certainty – We make bold moves, even when things aren’t perfect.
• Trust the Process – We know good things take time, and we show up with consistency.
• Lead with Joy – We do meaningful work and have fun doing it.
• Encourage Bravery – We speak up, step forward, and stretch ourselves.
  
  

Apply Now