Business Operations Specialist (Financial Specialist II)

Job Summary

Performs intermediate financial operational duties, primarily the billing and maintenance of student account receivables. Upholds strict and complex financial and confidentiality standards in a respectful and customer-focused manner.

Job Duties:

• Focuses on Business Office operations involving Student Financial Accounts.
• Assists with student invoicing, cash receipts of tuition and fees, receivables, refunds, return collection.
• Recommends adjustments and escalates problems to other departments or to higher levels.
  
• Assists in building, balancing, invoicing and collecting Third Party Contacts from the companies and community we serve.
  
• Cashiering, processing student payments.
• Post and tracks manual bookstore charges.
• Reconciles daily cash receipts and prepares bank deposits.
  
• Confirms closing reports and transaction from previous business day for accuracy.
• Daily deposits of Misc. cash collection and preparation of paperwork for correct journal entry.
  
• All other duties as assigned.
  

Minimum Qualifications:

• Bachelor's degree or equivalent and 2-4 years of relevant experience
  
• Excellent customer service and communication skills
  
• Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
  
• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
  
• Excellent verbal and written communication skills.
  
• Proven ability to manage multiple priorities effectively and meet tight deadlines.
  
• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)
  

Preferred Qualifications:

• Experience handing cash and processing payments
  
• Knowledge of accounts receivable, invoicing, refunds
  
• Experience managing third-party contracts, employer-sponsored billing, or agency invoicing.
  
• Experience reconciling financial transactions and preparing deposits
  
• Understanding of bank deposit procedures and daily financial reconciliation processes.
  
• Previous experience in a community college setting

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.