Business Partner / Co-Founder (Commercial & Operations)

ParkPilot AI builds software for UK holiday parks. Our AI handles guest enquiries and owner services around the clock, working alongside the park management system and CRM a park already uses. ParkPilot CRM, launched in October 2026, gives holiday home sales teams a simple, mobile-first pipeline built around the park tour.

The business was founded by Ryan Metcalfe after 11 years in holiday park sales. It is built by park operators, for park operators, and that shows in the detail: we know the difference between a touring pitch and a holiday home plot, and what a qualified ownership lead is worth to a sales office.

We are at an early commercial stage. Sales are open, both products are live, our first named customer case study is published, and pricing is set from £149 to £995 per park per month, with custom plans for groups. The product works. The next stage is building the business around it.

We are looking for a business partner to join the founder and lead the commercial and operational side of ParkPilot as it grows within the holiday park industry.

This is a partnership, not a conventional job. Ryan brings the industry knowledge, the product and the customer relationships. You bring the business discipline: strategy, finance, operations and the experience of taking a young company from its first customers to a scalable, well-run business.

You will have a real say in where the company goes and a meaningful share in what it becomes.

• Set the growth strategy. Work with the founder to decide which parks and groups to pursue, in what order, and how ParkPilot AI and ParkPilot CRM are positioned and priced.
• Run the business. Take ownership of day-to-day management: planning, finance, contracts, supplier relationships and the processes that let a small team deliver reliably.
• Build the commercial engine. Develop a repeatable route to market, from lead generation through free trial to signed customer, and manage the pipeline and forecast.
• Own the numbers. Build the financial model, manage cash flow and unit economics, and report clearly on what is working and what is not.
• Lead on funding and partnerships. Assess whether and when to raise investment, prepare the business for it, and build relationships with investors, industry bodies and commercial partners.
• Look after customers as we scale. Make sure onboarding, account management and support keep pace with growth, so every park gets the service the first ones received.
• Build the team. Identify the hires the business needs, and recruit and lead them as revenue allows.
• Keep the governance sound. Oversee the legal, compliance and data protection standards expected of a supplier to a compliance-sensitive industry.
  

Essential

• A track record of managing and growing a business, as a founder, director or senior leader, ideally through the early commercial stage.
• Strong commercial and financial judgement: you can read a P&L, build a forecast and make decisions from the numbers.
• Experience of B2B sales or business development, and of building a sales process that others can follow.
• The ability to turn a strategy into a plan and a plan into results, without a large team behind you.
• A partner's mindset: you are comfortable with risk, think like an owner and are prepared to commit for the long term.
• Clear, direct communication with customers, investors and colleagues.

Desirable

• Experience in software or SaaS, particularly subscription businesses.
• Knowledge of the UK holiday park, leisure or hospitality sector, or an established network within it.
• Experience of raising investment or working with investors.
• Experience of scaling customer onboarding and support.

You do not need a technical background. An interest in how AI can take routine admin off a park team, while keeping operators in control, will help.

• Equity partnership. [A meaningful equity stake, with terms agreed between us according to your experience and commitment.]
• Remuneration. [Equity-led at this stage, with salary introduced as revenue grows.]
• Real influence. A seat at the table on every significant decision, from pricing to funding.
• A proven starting point. Two live products, a published customer case study and a founder with 11 years in the industry.
• Flexibility. [Remote working, with regular time together in Lincolnshire and on park visits across the UK.]

Apply through LinkedIn, or send a short introduction to info@parkpilot.uk covering:

1. Your background and the businesses you have helped to build or run.
2. What draws you to ParkPilot and the holiday park industry.
3. What you would want from a partnership, including your availability and expectations on equity and remuneration.

Conversations will be informal to begin with and held in confidence. You can see the product for yourself at www.parkpilot.uk and try the demo park at demo.parkpilot.uk.

ParkPilot AI is committed to equal opportunities and welcomes applications from all backgrounds.