Business Process Analyst, Pricing

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Responsibilities

• Analyze pricing processes and workflows to identify inefficiencies, risks, control gaps, and improvement opportunities.
• Perform root cause analysis of pricing discrepancies, exceptions, and recurring operational issues and recommend sustainable solutions.
• Gather and document business requirements for process improvements, system enhancements, and automation initiatives.
• Create and maintain process maps, SOPs, work instructions, business requirements, and supporting documentation.
• Partner with business and IT teams to design, test, and implement system and process improvements.
• Support user acceptance testing (UAT), including test scenarios, results validation, and defect resolution.
• Analyze operational data, KPIs, SLAs, and quality metrics to identify trends and improvement opportunities.
• Identify opportunities to reduce manual work, standardize processes, improve pricing accuracy, and strengthen controls.
• Support internal controls, audit readiness, and compliance requirements related to pricing operations.
• Support system implementations, integrations, acquisitions, and pricing transformation initiatives.
• Communicate findings, recommendations, risks, and project status to stakeholders and leadership.

Qualifications

Experience

• 3+ years of experience in Business Process Analysis, Pricing Operations, Master Data Management, Finance, Supply Chain, Business Analytics, or a related field.
• Experience with process improvement, root cause analysis, business requirements, or operational problem-solving.
• Experience supporting system enhancements, implementations, automation, or UAT.
• Experience working with cross-functional business and technology teams.
• Experience in a regulated or controlled environment is preferred.

Education

• Bachelor's degree in Business Administration, Finance, Supply Chain, Information Systems, Business Analytics, Operations Management, or a related field, or equivalent relevant experience.

Skills & Competencies

• Strong analytical and problem-solving skills.
• Ability to analyze complex processes and develop practical, sustainable solutions.
• Strong process-mapping, requirements-gathering, and documentation skills.
• Excellent communication and stakeholder-management skills.
• Strong attention to detail with an understanding of end-to-end business impacts.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Demonstrated curiosity, initiative, and ownership in investigating and resolving issues.
• Continuous improvement mindset with the ability to challenge existing processes constructively.

Technical Knowledge

• Proficiency with Microsoft Excel, PowerPoint, Word, and process-mapping tools such as Visio.
• Knowledge of pricing operations, master data, data quality, business controls, and enterprise processes.
• Experience with Power BI or similar reporting and analytics tools preferred.
• Experience with Power Automate or other workflow/automation technologies is a plus.
• Familiarity with Lean, Six Sigma, DMAIC, SIPOC, or similar continuous improvement methodologies is a plus.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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