BUSINESS SETUP OPERATIONS MANAGER

📢 WE'RE HIRING: BUSINESS SETUP OPERATIONS MANAGER

📍 Location: Dubai, UAE (Primarily Remote)

💼 Salary: Competitive, depending on experience

🕒 Availability: Short notice preferred

About Us

We are a British-owned boutique business setup consultancy in the UAE, supporting entrepreneurs, investors and international businesses with company formation, corporate services and residency solutions.

As our business continues to grow, we are looking for an experienced Business Setup Operations Manager to take ownership of our day-to-day operations, strengthen internal processes and help build a structured, efficient and high-performing operations department.

This is an excellent opportunity for someone who enjoys taking responsibility, working independently and playing a key role in the growth of an ambitious, developing business.

The Role

You will oversee the end-to-end delivery of our business setup and corporate services, ensuring applications are processed efficiently, clients receive an excellent standard of service and operational deadlines are consistently met.

The position is primarily remote, with occasional attendance in Dubai required for meetings and operational requirements.

Key Responsibilities

1. Business Setup & Corporate Services

• Oversee UAE mainland and free zone company formations.
• Manage trade licence applications, amendments, renewals and corporate services.
• Oversee immigration processes, including establishment cards, entry permits, employment and residence visas, cancellations and renewals.
• Liaise with government authorities, free zones and external service providers.
• Monitor applications, approvals, outstanding documentation and processing timelines.
• Troubleshoot operational issues and manage escalations.
• Ensure accuracy, compliance and quality across all submissions.

2. Operations & Department Management

• Take full ownership of day-to-day business setup operations.
• Organise, prioritise and monitor operational workloads.
• Maintain internal trackers, renewal schedules and client records.
• Establish and improve operational procedures and workflows.
• Monitor service delivery, turnaround times and quality standards.
• Identify operational bottlenecks and implement practical solutions.
• Provide regular operational updates and performance reports to management.

3. Client & Administrative Coordination

• Oversee client onboarding and documentation collection.
• Coordinate client communications and operational follow-ups.
• Ensure proposals, quotations, invoices and payment follow-ups are properly coordinated.
• Maintain organised digital client files and internal records.
• Oversee essential day-to-day administrative coordination.

What We're Looking For

• Ideally 5–7+ years of hands-on UAE business setup experience.
• Strong knowledge of Dubai mainland and UAE free zone company formation procedures.
• Excellent understanding of UAE immigration and residency processes.
• Proven experience dealing directly with free zones and government authorities.
• Previous experience managing operational workflows and client portfolios.
• Strong organisational, communication and problem-solving skills.
• Ability to work independently and take ownership without constant supervision.
• Comfortable working remotely and managing competing priorities.
• Proficiency in CRM systems, Microsoft Office and digital working tools.

The Ideal Candidate

We are looking for someone proactive, commercially aware and solutions-oriented.

You should be comfortable making operational decisions, managing competing priorities and taking responsibility for outcomes. Above all, we value accountability, attention to detail, professionalism and a commitment to excellent client service.

What We Offer

• Primarily remote working arrangement.
• Competitive salary based on experience.
• Direct involvement in the development and growth of the business.
• Opportunity to build and eventually lead an expanding operations function.
• A professional, collaborative and entrepreneurial working environment.

Interested in Joining Us?

If you have the relevant UAE business setup experience and are ready to take ownership of an expanding operations function, we would love to hear from you.

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