Business Solution Engineer

This is a remote position.

We are looking for an experienced and motivated professional to drive direct IT sales, provide pre-sales technical support, and manage partner/channel sales activities. The role involves engaging with customers, understanding their business and technical needs, creating tailored IT solutions, and expanding revenue through strategic partner collaboration.

• Identify, pursue, and close new business opportunities across enterprise and SMB customers.
  

• Conduct discovery meetings, solution presentations, negotiations, and contract closures.
  

• Maintain a strong sales pipeline and deliver accurate forecasts.
  

• Achieve quarterly and annual revenue targets.
  

• Build long-term relationships with key customer stakeholders.
  

• Work with customers to understand technical requirements and pain points.
  

• Prepare and deliver product demos, workshops, and proof-of-concepts (POCs).
  

• Create technical proposals, solution designs, and architecture documents.
  

• Respond to RFPs/RFIs with accurate technical and commercial information.
  

• Collaborate with engineering and delivery teams to ensure solution feasibility.
  

• Develop and manage relationships with channel partners, distributors, VARs, and OEMs.
  

• Conduct joint sales planning, pipeline reviews, and business development activities with partners.
  

• Enable partners through training, product briefings, and onboarding.
  

• Manage partner incentives, deal registration, and compliance.
  

• Drive revenue growth through partner ecosystem engagement.
  

• Work cross-functionally with product, marketing, and technical teams for successful deal execution.
  

• Provide competitive insights, market intelligence, and customer feedback.
  

• Track sales activities through CRM and prepare periodic performance reports.
  

5. Customer & Implementation Collaboration

• Visit customer locations and work onsite during project implementation phases.
  

• Travel to domestic and international customer sites as required.
  

• Coordinate between the customer and internal project implementation teams to ensure smooth execution.
  

• Monitor project progress and ensure deliverables are completed according to timelines and quality standards.
  

• Facilitate communication between stakeholders, addressing any issues or requirements that arise during project execution.
  

• Provide regular updates and reports on project status to management and customers.
  

• Identify opportunities for additional services, upgrades, or new business during project interactions.
  

• Support project planning, scheduling, and coordination activities.
  

• Ensure customer satisfaction and maintain strong long-term relationships.
  

• Assist in resolving technical or operational challenges by collaborating with relevant teams.
  

• Remain onsite at the customer location until the assigned project is completed successfully.
  

• Return travel will be scheduled and processed only after successful project completion.
  

Requirements

Education

• Bachelor’s degree in IT, Computer Science, Business Administration, or a related field.
  

• Additional certifications or training in CRM or cloud applications are a plus.
  

Experience

• 0–1 year experience in IT Sales, Pre-Sales, Customer Support, or related areas.
  

• Freshers with strong interest in technology and sales are encouraged to apply.
  

Technical Skills

• Basic understanding or hands-on exposure to:
  

  • Zoho Apps (CRM, Desk, Projects)
    

  • Salesforce CRM
    

  • Monday.com (Workflows, automation boards)
    

  • Shopify (Store setup basics, apps, integrations)
    

  • IVR Systems (Call flows, basic configuration)
    

• Ability to quickly learn new SaaS applications and IT tools.
  

Sales, Communication & Operational Skills

• Comfortable making outbound/inbound calls and conducting customer follow-ups.
  

• Willing to conduct field visits for client meetings, demos, and relationship building.
  

• Strong verbal and written communication skills.
  

• Good presentation ability and customer-facing attitude.
  

• Basic understanding of the sales cycle, lead management, and CRM data entry.
  

Work Environment Requirements

• Willingness to work in rotational shifts (including early morning or late evening shifts if required).
  

• Ability to travel locally for field visits and client engagements.
  

Targets & Performance Expectations

• Ability to work with monthly and quarterly sales targets.
  

• Meet KPIs related to:
  

  • Number of calls made and meetings conducted
    

  • Leads generated and qualified
    

  • Demos/presentations delivered
    

  • Field visits completed
    

• Achieve sales quotas for software and service offerings (Zoho, Salesforce, Monday.com, Shopify, IVR solutions).
  

• Maintain pipeline accuracy and provide weekly performance updates.
  

Personal Attributes

• Fast learner with strong interest in IT sales and SaaS solutions.
  

• Energetic, proactive, and target-driven mindset.
  

• Strong problem-solving skills and customer-first approach.
  

• Ability to manage time, multitask, and work both independently and within a team.
  

Benefits

High impact and ownership—each person directly influences outcomes.

Fast decision cycles and direct communication with leadership.

Professional Certifications: Coverage for relevant technical or industry certifications (e.g., cloud, SaaS, customer success, or data tools).

Mentorship & Knowledge Sharing: Regular guidance from senior team members and founders, plus internal “lunch & learn” sessions.

Conference & Webinar Participation: Opportunities to attend industry events and webinars to stay current with trends.

Project-Based Learning: Exposure to cross-functional projects, allowing hands-on skill growth and career development.

Hybrid or fully remote work options.

Flexible work hours (output-driven culture).

Generous Paid Time Off (PTO) - Public holidays based on state calendar.

Casual leave (12 days/ year).

Annual performance bonus or profit-sharing based on company milestones.

Travel reimbursement (if onsite/client visits occur).

Opportunity to work closely with founders, gaining cross-functional exposure.

Pathways into senior CSE, Solutions Engineer, or Product roles as the company grows.