Business Success Specialist

We're a fintech start-up based in Surry Hills that is slowly expanding to cement our position as the market leading small business broker in Australia. We offer fantastic training (including a fully paid Cert IV in finance and mortgage brokering), development and career progression opportunities, allowing you to leverage and hone your sales experience into a role that rapidly transitions from first contact to full-service account management for small businesses within a matter of months. We pride ourselves in setting up our people ("the Pride") to have long and successful careers as brokers. This all happens in a fun office, alongside great people, in what Time Out magazine named the 23rd coolest street in the world. This role will see you act as the first touch point for our potential customers after they enquire about funding as well as generate new finance enquiries from our existing customer base. You'll play a pivotal role in our success by engaging with businesses, asking insightful questions to understand their needs, and seamlessly connecting them with our expert Brokers who will help secure their funding. Be part of a team that is transforming the industry and making a real impact! What you'll do: Work with the sales team by qualifying incoming finance leads over the phone Outbound prospect over the phone to existing Valiant customers to uncover any finance needs they may have Build on your product knowledge and gain a strong acumen in outbound prospecting to handle objections, understand SME issues/ pain points and communicate Valiant's solutions Handle inbound and outbound calls to and from existing and prospective customers Keep up to date with industry and product knowledge to ensure you are providing customers with accurate and applicable information The ideal candidate: Will have a strong desire to enter the world of sales and finance Has experience in sales or customer facing roles Is a self starter and results-orientated Will have excellent communication skills Excited to build a career in finance and sales What you can expect Knowledgeable, encouraging and supportive leadership Career-growth and lots of learning opportunities for aspiring minds The opportunity to work in a hybrid environment Performance bonus opportunities Tenure rewards throughout your employment Benefits: Opportunities to earn achievable, performance based commissions, paid monthly, on top of your base salary (up to 80k OTE!) Performance- based WFH flexibility Weekly Friday drinks and monthly events Bi-annual formal, social gatherings Quick and Clear progression pathway to a Broker position Inclusive, passionate, and supportive team. Innovation thrives on diversity and so do we Regular opportunities for learning and development, supported by a knowledgeable and encouraging leadership team, to supercharge your budding finance and sales career Fun, open plan office space located in the heart of Surry Hills, steps away from cafes and restaurants Pet-friendly office, bring your furry friend to work! Employee Assistance Program Counselling If you're interested in learning more about us or discussing the role further, please apply below or send your resume to [email protected] .