Business Support officer

Business Support Officer

• Parramatta or Coffs Harbour, with flexible hybrid working arrangements available
• Full-time temporary opportunity until 30 June 2027 (35 hours per week)
• Salary from $87,199 to $95,482 pa. + super and annual leave loading

Your role

We are seeking a Business Support Officer to join our Home Ownership team and provide high-quality administrative and business support that contributes to the delivery of Home Ownership grants and services to Aboriginal communities across NSW.

This is a varied role where you’ll play an important part in supporting our clients, Regional Project Officers and the broader team throughout the grants process. You’ll work with a range of stakeholders helping to ensure grant applications, payments and records are managed accurately and efficiently.

What you’ll do

• Provide day to day administrative support to the Home Ownership team.
• Prepare and coordinate spreadsheets, reports, correspondence, presentations and other documents accurately and within required timeframes.
• Manage and process payments accurately, including Home Ownership grants, with an understanding of governance, compliance and confidentiality requirements.
• Communicate confidently with internal staff, conveyancers, legal and financial contacts, and other stakeholders to support timely and effective service delivery.
• Maintain accurate records, business information and data, with strong attention to detail.
• Coordinate meetings, appointments and program activities, including managing enquiries and correspondence.
• Provide professional and responsive customer service, using discretion when handling sensitive or confidential information.
• Work collaboratively across teams, coordinate workflows and contribute to improving administrative systems, processes and ways of working.

What we’re looking for

• Strong administrative, organisational and time management skills.
• Excellent attention to detail and the ability to maintain accurate records and information.
• The ability to manage competing priorities and meet deadlines in a busy environment.
• Strong communication and interpersonal skills, with the confidence to work with a diverse range of clients and stakeholders.
• High attention to detail and the ability to manage confidential information.
• Good computer skills and confidence using Microsoft Office, particularly Word and Excel.
• The ability to work collaboratively as part of a team while also managing your own responsibilities.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• In this role, you’ll often be the first point of contact for the business unit. Can you tell us about a time when you went above and beyond to support someone or provide a positive customer service experience?

• Describe a time when you were given multiple tasks with tight deadlines. How did you prioritise your workload?

Applications close Wednesday 21st October 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Molly Beardmore Molly.Beardmore@aho.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on 02 8688 0027 or via stephanie.hughes@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.