Business Support Officer | Children’s Social Care | Lytham St Annes

| Salary £26,016,-£26,847, Per annum | Permanent, Full Time, 37 hours per week |

Business Support Officer (Children’s Social Care)

Full Time | Monday to Friday
Based at Sydney Street, Lytham St Annes, FY8 1TR

Are you an organised, customer-focused administrator looking for a rewarding role where you can make a real difference? We are seeking an enthusiastic and highly motivated Business Support Officer to join our established team, providing vital administrative support to Children’s Social Care within Lancashire County Council.

As part of our dedicated Business Support team, you will play an important role in supporting managers, social workers, children, families, and partner agencies, helping to ensure that services run efficiently and effectively.

What We Offer

At Lancashire County Council, we value our employees and offer a comprehensive benefits package, including:

• Competitive salary
• Generous annual leave entitlement starting at 26 days plus bank holidays (pro rata for part-time staff)
• Flexible working opportunities
• Health and wellbeing support
• Family-friendly policies
• Financial and travel benefits
• Access to a wide range of learning and development opportunities

For more information on our employee benefits, please visit our Staff Benefits page.

About the Role

Working within Children's Social Care, you will provide a wide range of administrative support to operational teams and managers. Duties may include:

• Maintaining accurate records and databases
• Processing documentation and correspondence
• Supporting meetings and service activities
• Responding to enquiries from staff, families, professionals and members of the public
• Using a range of Microsoft Office applications and internal systems
• Ensuring information is handled accurately and confidentially

The team currently operates a hybrid working model, combining office and home working. Therefore, you will need access to a suitable workspace at home and a reliable broadband connection.

What We Are Looking For

Passion for Great Service
You will be committed to delivering an excellent service, taking pride in getting things right first time, supporting colleagues, and continuously developing your skills.

Knowledge and Experience
You will ideally have experience working in an administrative environment and be confident using Microsoft Office applications and databases. Experience of working in a busy office setting and managing competing priorities would be advantageous.

Excellent Communication Skills
You will communicate effectively with a wide range of people, including managers, social workers, families, members of the public, and colleagues. Strong listening skills and a professional, customer-focused approach are essential.

Why Join Us?

This is an excellent opportunity to become part of a supportive and welcoming team. You will receive ongoing support from your manager and colleagues while benefiting from the wide range of employee networks and development opportunities available across the council.

We are committed to helping our employees achieve a positive work-life balance while making a meaningful contribution to the lives of children and families across Lancashire.

Application Information

Please refer to the Job Description and Person Specification for full details of the role and requirements. In your application, ensure you provide evidence demonstrating how you meet the criteria identified for assessment at the application stage. Further assessment may take place during the interview process.

Please ensure all supporting documentation is uploaded before submitting your application. Unfortunately, additional documentation cannot be accepted after the closing date.

Interview Information

Interviews will be held at Children’s Social Care, Sydney Street, Lytham St Annes during the week commencing 30 November 2026.

Please note that it will not be possible to rearrange interview dates or times.

For an Informal Discussion

Donna Nicholson
Business Support Team Leader
Email: donna.nicholson@lancashire.gov.uk
Telephone: 01282 470632

Join us and help provide the essential support that enables Children's Social Care services to make a positive impact on the lives of children and families across Lancashire.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description and Person Specification