Business System Analyst, ITS - Financial Systems

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Purpose:
This position provides professional and technical support in the development, installation and maintenance of business systems solutions. Lead self and others through all phases of development life-cycle on small to medium-sized initiatives.

Job Responsibilities:

• 35% Develop, test, implement, document and maintain high quality business systems solutions on various computer platforms, adhering to established methodology and practices, and in accordance with acceptance criteria. Implement and coordinate approved solution deliverables and activities. Proactively strive for continuous improvement.

• 15% Provide technical guidance and training to professional staff on application processing on small to medium sized initiatives. Provide technical guidance on problem resolution. Provide constructive feedback to individual team members and their respective manager regarding performance on initiatives and support work.

• 15% Perform systems analysis and design in translating business requirements into technical specifications, (independently for small initiatives and with some assistance for larger initiatives). Proactively identify and communicate process and system improvement ideas to IT or business.

• 15% Promptly and professionally assume ownership and respond to customer requests. Independently, perform root cause analysis, impact analysis, problem determination and problem resolution support. Collaborate with appropriate business and IT staff throughout the problem resolution process.

• 10% Develop and maintain client-specific knowledge and associated business systems knowledge commensurate with work experience.

• 10% Maintain knowledge of application development technologies, methodologies, and standards. Acquire and effectively apply new technical skills as driven by business need and/or technology advancements.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• BS in MIS or CS or equivalent work experience.
• Most recent 18 months work experience as a Business System Developer or equivalent trade-off in related professional work experience with demonstrated achievement and progressive responsibilities.
• High level of proficiency demonstrated in a business environment with the last 3 years in at least 3 of the following:
  • Application development life cycle
  • Modern business solution design and development practices
  • Current Microsoft development environment
  • Web Application Development and Cloud Technologies
  • Business application support of internally developed and vended solutions within our Company’s architecture
  • Service and API development, SOA
• Demonstrated working knowledge of application development concepts in a multi-platform computing environment, including application development life cycle, n-tier development, object oriented design, etc.
• Demonstrated skills in translating business requirements into technical specifications, initiative planning and organization, and providing technical leadership to 1 or more developers
• Proven ability to clearly and effectively communicate business and technical information, both verbally and in writing.
• Proven ability to provide a high level of customer service.

If you’re ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.

About Us

We’re on a mission to make a brighter financial future accessible to everyone. Dedicated to helping more people — in more ways — make confident financial decisions at every stage. And we’re committed to delivering on this belief, together. Creating opportunities beside our partners, members of our communities and our employees.