Business System Intern

Build your Career with an Industry Leader at our Shared Services Centre in Malaysia.

As a global leader in premium label solutions, our purpose is to deliver the world's best label solutions that help our customers build their brands, while adding value to our employees, our shareholders, and the communities in which we operate. 

If you share our vision and believe that you could contribute to the success of our company, we look forward to hearing from you!

Job Highlights

• Hybrid Working Arrangement
• Conducive Working Environment
• Learning & Development

Job Descriptions:

As a Business Systems Intern, you will gain hands-on experience supporting enterprise business applications and digital solutions within a fast-paced Shared Services environment. You will work closely with Business Systems Analysts, business stakeholders, and IT teams to support day-to-day operations, system enhancements, testing activities, reporting, and continuous improvement initiatives. This role provides valuable exposure to business processes, application support, and digital transformation projects.

Key Responsibilities

• Assist in analyzing business processes across various systems and platforms, including SAP, Radius, CERM, and Microsoft Dynamics 365, to identify opportunities for automation and process improvement.
• Support the development, testing, and maintenance of integrations using Boomi, ServiceNow Integration Hub, and Microsoft Power Automate.
• Assist in building and maintaining dashboards and reports using Power BI to support operational and service performance monitoring.
• Support the creation, enhancement, and troubleshooting of VBA scripts for Excel-based data processing, reporting, and automation.
• Explore and evaluate AI-powered tools and technologies to support business process optimization and service improvement initiatives.
• Assist in troubleshooting integration and automation issues across applications, platforms, and business services.
• Participate in requirements gathering, solution testing, documentation, and deployment activities for automation and integration projects.
• Maintain process documentation, technical specifications, and user guides to support knowledge sharing and operational excellence.

Project Exposure

• Participate in SAP implementation and enhancement projects.
• Support requirements gathering and documentation activities
• Assist in deployment and upgrade testing.

IT Service Management

• Support daily application monitoring and ticket handling activities.
• Adhere to ITSM processes including Incident, Request, Problem, and Change Management.
• Assist in ensuring service tickets are resolved and closed according to agreed service levels.
• Support documentation and knowledge management activities.

Stakeholder Management & Engagement

• Work closely with Cross Functional Teams, Business Process Owners, and End Users.
• Participate in meetings and workshops to understand business requirements.
• Communicate effectively with team members and stakeholders regarding assigned tasks.
• Provide timely updates on activities and project deliverables.

Job Requirements:

• Currently pursuing a Bachelor degree in IT, Computer Science, Information Systems or related discipline.
• Strong interest in automation, system integration, business applications, and digital transformation.
• Good analytical, communication, and documentation skills.
• Able to multi-task, pay attention to details, thrives in fast-paced environments.

Only applicants who can legally live and work in Malaysia will be considered.