Business Systems Analyst - Mortgage Banking (Remote)

Job Role: We are looking for a knowledgeable Business Systems Analyst with mortgage banking experience to help our team develop, use and integrate IT systems; primarily cloud-based. We’re further looking for superior technical expertise and a problem-solving aptitude. A Business Systems Analyst must be knowledgeable about mortgage banking and should have a customer-centric attitude. Communication is everything for an analyst so we expect you to amaze us with your presentation skills. Responsibilities: Understand customer requirements and business objectives Provide strategic advice on using technology to achieve goals Manage IT initiatives and collaborate with in-house technical staff Design IT systems and networks ensuring the right architecture and functionality Support new technology implementation Train users in new and existing IT systems Provide assistance with technical issues Revise existing systems and suggest improvements Promote process improvement and be an advocate for change Elicit and document the 'what' and 'why' of a business request, separately from the 'how' Elicit and document current and future state business and technical process flows Analyze data and review/explain data models Provide best practice feedback on UI functionality/design Requirements: At least 5 years of proven experience in IT consultation. Ability to troubleshoot hardware, software, and network problems Experience with various operating systems and databases At least 3 years of experience in project management An analytical mind with problem-solving abilities A team player with excellent communication, both verbal and written as well as presentation skills BSc/BA in computer science, IT, or relevant field; MSc/MBA in business will be an advantage.