Business Systems Manager
- Salary
- £47.2K–£50.3KGBP per year
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
- Sep 29, 2026
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- Hours: 37 hours per week (full time)
- Contract: Fixed term (24 months)
- Salary: Grade 10 - £47,181 - £50,269
- Location: Sheffield (hybrid working)
South Yorkshire Mayoral Combined Authority is going through a significant period of digital change. We are modernising our technology, replacing legacy systems and changing how digital services support the organisation.
We are looking for an experienced Business Systems Manager to join our Digital and Technology Services team and add further capacity to our established Business Systems function.
This is a hands-on role working alongside our existing Business Systems Manager and wider DTS teams. You will take ownership of key systems and areas of work, helping us maintain strong day-to-day services while creating the capacity to deliver a significant programme of technology change.
You will join DTS at a point when we are investing in new platforms, strengthening our technical foundations and improving how our systems connect and support the organisation.
Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile (please see role profile attached). Please note, all applications should be made directly via our careers portal.
About the role
You will work alongside our existing Business Systems Manager to manage and improve the corporate and business applications that colleagues across SYMCA rely on every day.
There is plenty to get involved in. Alongside running and improving existing services, you will help us modernise applications, strengthen integration, improve our use of data and reduce manual processes.
You will
- Take ownership of key business systems and areas of the application portfolio
- Work alongside the existing Business Systems Manager to provide additional leadership and capacity across the function
- Manage application performance, lifecycle, resilience and technical risk
- Work directly with services to understand problems and turn them into practical technology improvements
- Support and develop specialist colleagues responsible for our business applications
- Work with suppliers and technology partners and hold them to account for delivery and service
- Improve integration between systems and reduce manual processes and duplication
- Support better use of organisational data, reporting and insight
- Work closely with our Digital Platforms, Digital Delivery, Live Operations and Cyber Security teams
- Help improve application standards, governance and technical documentation
- Contribute to the wider modernisation of technology across SYMCA
This is not a role where you will simply maintain an established set of applications. You will have scope to take ownership, solve problems and influence how our Business Systems function develops.
About you
We are looking for someone who understands business applications and knows how to run and improve them.
You might already be a Business Systems Manager, Applications Manager or Applications Lead, or you may be ready to step into a broader management role.
You will bring
- Experience managing or leading business applications in a complex organisation
- A good understanding of application support, lifecycle management and service improvement
- Experience working with suppliers and technology partners
- Knowledge of integration, databases, data and reporting
- The ability to work effectively with technical teams and colleagues across the wider organisation
- Experience translating business problems into practical technology solutions
- The confidence to take ownership, make decisions and challenge where something could work better
- An understanding of security, information governance and good application management
You do not need to know every system we use on day one. We are interested in your ability to understand complex technology, solve problems, work well with others and improve how business systems are delivered.
Benefits
All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.
In addition to the above, some of our benefits include -
Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.
Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.
Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave
Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.
Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.
Training on the job - Support with upskilling skills through on-the-job training and qualifications
Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.
Diversity at South Yorkshire Combined Mayoral Authority
Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.
All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.
Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.
If you require any reasonable adjustments throughout the process, please contact recruitment@southyorkshire-ca.gov.uk or include within your application form detailing the adjustment and how it will assist in managing any barriers.