Business Transformation Leader

About Fluent Software Group Fluent Software Group is a growing portfolio of vertical market software businesses operating under Valsoft Corp’s decentralized operating model. Fluent partners with mission-critical software companies and supports them with proven best practices across pricing, professional services, R&D, M&A integration, and operational excellence — enabling long-term sustainable growth. The Role We are looking for a Business Transformation Leader to spearhead value creation across Fluent Software Group’s growing portfolio. This is a pivotal role at the heart of our post-acquisition strategy, driving integration, accelerating operational excellence, and unlocking the power of AI across newly acquired businesses. As a hands-on transformation partner to portfolio company leadership teams, you will lead from the front; embedding Valsoft Playbooks across Pricing, Professional Services, and R&D while championing AI enablement within core operating models. You’ll translate best practices into measurable impact, helping businesses scale smarter, faster, and more profitably. This is a senior, high-visibility opportunity for a bold change leader who thrives in dynamic, founder-led environments. You’ll combine strategic vision with operational execution, influence cross-functional stakeholders, and deliver tangible results in a decentralized setting where ownership and impact go hand in hand. What You’ll Be Responsible For M&A Integration & Value Creation • Lead post-acquisition integration activities, from diligence through execution, ensuring alignment with Fluent and Valsoft best practices • Partner with executive teams of acquired businesses to translate integration objectives into clear operational priorities • Establish and continuously improve scalable integration playbooks, checklists, and governance frameworks • Track, report, and drive key integration KPIs and value creation metrics • Identify integration risks and proactively implement mitigation strategies • Act as the central point of coordination between Fluent, Valsoft, and portfolio company stakeholders AI Infusion & Operational Enablement • Lead the implementation of AI tools and workflows across portfolio companies • Work with business leaders to embed AI into standard operating procedures, improving efficiency, decision-making, and scalability • Ensure AI adoption aligns with Valsoft best practices, focusing on practical, value-driven use cases rather than experimentation for its own sake • Support change management and adoption to ensure AI initiatives deliver measurable business outcomes Valsoft Playbook Implementation • Drive the rollout and adoption of Valsoft’s Pricing Playbook, including value-based pricing, discount governance, and monetization optimization • Implement the Professional Services Playbook, improving utilization, delivery margins, and customer outcomes • Support the adoption of the R&D Playbook, helping teams improve roadmap discipline, prioritization, and development efficiency • Partner closely with functional leaders to tailor playbooks to each business while maintaining core standards Financial & Strategic Support • Conduct financial analysis across P&L, revenue, cost structures, and operational performance • Build and maintain post-integration forecasts based on diligence findings and transformation initiatives • Support executive decision-making with clear insights, structured recommendations, and data-driven analysis What We’re Looking For • Proven experience in business transformation, post-merger integration, consulting, or operational leadership within the software industry • Proven experience leading cross-functional initiatives across pricing, professional services, product/R&D, or operations • Strong understanding of SaaS or software business models • Experience implementing process improvements or digital/AI-enabled transformations • Exceptional project and stakeholder management skills, with the ability to influence without authority • Comfortable operating in a decentralized, entrepreneurial environment • Strong financial acumen and analytical capability • Excellent communication skills, with confidence presenting to senior leadership • Experience working with globally distributed teams Additional Details • Work model: Remote, home-based within the UK • Office presence: Required in the Woking office approximately up to three times per month • Travel: Regular travel to portfolio companies as required • Education: Bachelor’s degree required; MBA or equivalent experience preferred • Language: Fluent English required; additional languages are an asset • Right to work: Must be legally authorized to work in the UK #FluentSoftware