Business Unit Commercial Manager

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

As Commercial Lead, you'll be part of the Growth Base team, Infobip's cross-company growth engine driving acquisition, activation, adoption, retention, and expansion. At the center of this motion is Infobip Portal, our primary one-to-many commercial and sales channel serving everyone from self-serve users and partners to startups and large global enterprise customers. You'll help translate strategy into action, focusing on commercial performance and execution, from building strategy through to validation and activation across the whole organization and relevant stakeholders. You'll own the commercial direction across all regions, products, and customer segments, while working closely with regional and HQ stakeholders to shape and execute commercial and GTM plans and strengthen Infobip Portal as a sales and growth machine.

What you'll do

• Define, validate, align, and execute the commercial strategy and operating plan across all stages of the customer lifecycle
• Lead a team of Product Marketing Managers and other team members, guiding them in executing and defining strategy and tactics in the commercial area
• Collaborate with product teams and revenue-generating streams to embed Portal GTM across them and maximize financial impact and contribution of the Portal
• Work with the rest of the Portal team to understand and build end-to-end journeys for target customers
• Partner with regional sales and HQ teams (Marketing, Product, Business Operations, Revenue, GTM, Sales, and customer-facing teams) to align on key initiatives
• Build a deep understanding of lead generation processes, paying close attention to ROI on marketing spend and proposing continuous improvements
• Continuously innovate and experiment with new approaches and strategies to uncover untapped opportunities and whitespace for growth

What makes you a strong fit

• A collaborative leader with people management experience, who helps teams work smarter and deliver measurable impact
• 5+ years of experience in business development related roles with a strong understanding of GTM creation and strategy execution
• Strong understanding of marketing processes
• Strong understanding of sales processes, with the ability to detect bottlenecks and potential
• Strong people skills, especially in stakeholder management across functions and with senior leaders
• Ability to create business scenarios backed up by data
• Ability to think outside the box and continuously pursue innovation
• Ability to work in a truly global and dynamic environment

Nice-to-have qualifications

• Sales background
• Experience in marketing or product

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip.

Our mission is to democratize the future of communication

We believe technology should unite people, not create distance. That’s why we make advanced communication solutions available to businesses of all sizes, everywhere - empowering them to connect with their customers in ways that feel natural, personal, and meaningful. Because the future of communication belongs to all of us.

Economy 4.0: The Future of Communication | Official Documentary | CBS News

Build a global mindset in a global company

From a Croatian startup to a global leader, we’ve grown by seizing opportunities - and now it’s your turn. With 3,500+ peers in 75+ locations, Infobip is powered by diversity, innovation, and cross-border collaboration. Here, you’ll connect with talented colleagues worldwide, learn from different perspectives, and grow beyond boundaries.

Learn more 👉 Life at Infobip - Infobip

Pioneer what comes next

From product quality to AI and collaboration, our Engineering & Product teams are shaping work that matters. This video gives you a look inside the people, mindset, and opportunities behind it all.

Perks and benefits of being a Bipper

Great work happens when you feel valued, supported, and motivated. That’s why our benefits are built to help you thrive - at work and beyond. Enjoy flexible work arrangements, Employee Stock Ownership Plan (ESOP), competitive salary and rewards, and time off when it matters most. Grow your career with internal mobility, mentorship, and global opportunities in our hubs worldwide.

Join a company that values your growth, well-being, and success.

Explore more 🌱 Working at Infobip - Infobip

Learn about our culture

We've built something special here - a place where you can thrive personally while turning creative ideas into groundbreaking reality. And how do we make sure this empowering environment keeps supporting you? By staying true to our principles - every day, every step of the way.

Learn more about our culture 🔗 Principles - Infobip