Business Unit Head / Team Lead

About the Role

As Business Unit Head, you will be fully accountable for the unit's revenue, delivery quality and team performance. You will build and lead the team, own the commercial side of the business, lead senior client relationships, and put in place the operating model that allows the unit to scale. Working directly with the founders, you will help shape the unit's direction and roadmap and turn it into a repeatable, growing line of business rather than a series of one-off projects.

Responsibilities

∙ Own the business unit end to end, with full accountability for revenue, delivery quality and team performance
∙ Report regularly to the founders on revenue, delivery quality and team performance against agreed targets
∙ Hire, coach and manage the team delivering the business unit's services
∙ Set clear standards, working rhythms and accountability across the team
∙ Manage pricing, margins and pipeline to grow the business unit profitably
∙ Turn the unit's offering into a repeatable, scalable line of business rather than one-off projects
∙ Lead key client conversations and represent the business unit credibly to clients' senior leadership
∙ Handle client escalations and resolve delivery issues quickly and professionally
∙ Build the operating model, including processes, playbooks and reporting, so the unit does not rely on one or two people
∙ Work closely with the founders to shape the unit's direction, strategy and roadmap
∙ Bring back client insights, needs and growth opportunities to inform the unit's offering

Requirements

∙ 5–10 years of experience, including significant experience in a team lead, business unit, general management or similar leadership role
∙ Proven track record of owning revenue, P&L or commercial targets
∙ Strong commercial acumen, with a solid understanding of pricing, margins and pipeline management
∙ Demonstrated experience hiring, coaching and managing high-performing teams
∙ Experience leading senior client relationships and managing escalations
∙ Experience building processes, playbooks and reporting to scale a team or business
∙ Strong strategic thinking, with the ability to translate client needs into product and service direction
∙ Excellent written and verbal communication skills in English, with the confidence to engage senior stakeholders
∙ Self-driven and comfortable working closely with founders in a fast-growing business
∙ Based in Sri Lanka

Benefits

∙ Direct employment with Teams Squared
∙ Competitive salary package
∙ Senior leadership role working directly with the founders
∙ Opportunity to shape and grow a business unit
∙ Professional development and ongoing training support
∙ Long-term career growth opportunities

Only shortlisted candidates will be contacted.