Call Center Agent - Cebu, Philippines based | Remote

Outbound Call Center Agent This is a work remotely position based in Cebu, Philippines Looking to work at fun and dynamic software company? We're a growing software company looking for experienced Customer Service Advocate. As a winner of the 'Houston Best & Brightest Companies to Work for ', we place strong emphasis on offering a fun work-environment, healthy work-life balance of course, fun and challenging work. See our near 5-star employer rating on Glassdoor Responsibilities Ability to arrive to work on time, and as scheduled Ability to speak clearly, with enthusiasm, while using tone variation and voice inflection Personable and willing to quickly build relationships over the phone Able to explain difficult concepts in simple terms Willing and able to persuade respondents to participate phone call Consent to be monitored and recorded while conducting phone calls Goal focused with willingness to accept coaching and development Work with Quality Control manager on improving overall call stats and customer satisfaction scores. Benefits 100% Location Independent Competitive hourly rate with bonus opportunities. Fun and dynamic work culture Requirements ( read carefully ) High School diploma or GED equivalency 6 months of prior call center experience Computer and typing skills (data entry) Reading comprehension ability (English) Fluent in the English Language Prior experience working the graveyard/overnight shift Prior experience working remotely from home (Preferred) Prior experience in outbound research calling, or similar (Preferred) Ability to use a phone or wear a headset for extended periods of time Ability to use a computer keyboard and mouse Work environment is indoors, majority of time is spent sitting at a desk