Call Center Representative – Fluent Arabic & English (Remote)

Requirements: Fluent spoken English (mandatory) • Customer service experience • Based in Riyadh

SmartSort (الفرز الذكي) is a Saudi recycling platform. Through our mobile app, customers schedule doorstep collection of recyclable materials and earn reward points redeemable for shopping vouchers.

Role Description

This is a full-time, remote role for candidates based in Riyadh. The Call Center Representative handles customer calls, answers questions about our services and accepted materials, guides users through the app, and follows up on requests until they are resolved.

Qualifications

• Based in Riyadh

• Fluent spoken Arabic and English

• Strong communication skills

• Able to work remotely full-time with a stable internet connection and a quiet workspace

• Previous customer service or call center experience is a plus