Care Coordinator

Company Description TalentFort LLC empowers businesses worldwide with high-performing outsourced teams and tailored staff augmentation solutions. The company provides vetted professionals across functions such as software development, digital marketing, virtual assistance, design, and finance, who integrate smoothly into existing workflows. TalentFort’s flexible engagement models help clients scale quickly, reduce costs, and maintain quality without the overhead of traditional hiring. Whether supporting startups or large enterprises, TalentFort focuses on delivering the right talent at the right time to accelerate client success. Team members join a dynamic, growth-oriented environment that values reliability, collaboration, and client satisfaction.

Role Description This is a full-time remote role for a Care Coordinator at TalentFort LLC. The Care Coordinator supports clients and care recipients by organizing services, tracking needs, and ensuring timely follow-up across home care and related support programs. Day-to-day responsibilities include assessing care requirements, coordinating appointments and services, updating care plans, and maintaining accurate records. The role involves regular communication with clients, families, and service providers to address questions, resolve issues, and promote continuity of care. The Care Coordinator also collaborates with internal teams to ensure high-quality customer service, adherence to processes, and alignment with client expectations.

Qualifications

• Strong Care Coordination and Case Management skills to organize services, monitor care plans, and follow up on client needs.
• Excellent Communication and Customer Service skills to interact clearly, respectfully, and professionally with clients, families, and teams.
• Experience or familiarity with Home Care environments, including scheduling, service navigation, and basic understanding of care workflows.
• Ability to manage multiple cases simultaneously, prioritize tasks, and maintain accurate documentation in digital systems.
• Comfort with remote work tools (CRM platforms, scheduling systems, video conferencing, and collaboration tools).
• Strong attention to detail, problem-solving ability, and a client-centered mindset.
• High school diploma or equivalent required; postsecondary education in healthcare, social work, or a related field is a plus.
• Previous experience in care coordination, case management, home care, or customer service is preferred.
• Spanish Speaking is a must for this role.