Care Management Specialist II

Salary Range: $56,270.00 To $68,898.00 Annually Pay Plan Title: Care Management Specialist II Working Title: Care Management Specialist II Cost Center: 8500/Plan Based Care Management FLSA Status: Exempt Posting Salary Range: $56,270 - $69,898 Office Location: Remote within North Carolina. POSTING DETAILS: Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Why Work for Us ? Trillium believes that empowering others begins with supporting our team. We offer our employees: A collaborative, mission-driven work environment Competitive benefits and work-from-home options for most positions Opportunities for professional growth in a diverse inclusive culture Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today! What We’re Looking For Trillium Health Resources has a career opening for a Care Management Specialist II to join our team! The Care Management Specialist II provides professional-level care coordination services within a managed care environment. The role independently conducts comprehensive assessments, coordinates services across providers and community resources, and facilitates member transitions to ensure continuity of care, exercising judgment in aligning member needs with appropriate resources. On a typical day, you might: Conduct comprehensive assessments of member needs using organizational platforms and available data sources. Provide short-term care coordination services, aligning member needs with appropriate services, benefits, and community resources. Develop, implement, and monitor individualized care plans in collaboration with members and their support teams. Conduct record reviews to identify care gaps and support care planning and service coordination. Coordinate services and resources across providers, agencies, and community organizations to address identified member needs. Employee Benefits: Trillium knows that work/life balance is essential. That’s why we offer: Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. Work-from-home options available for most positions Health Insurance with no premium for employee coverage Flexible Spending Accounts 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook 401k with 5% employer match and immediate vesting Public Service Loan Forgiveness (PSLF) qualifying employer Quarterly stipend for remote work supplies Qualifications Required: High school diploma or GED and six (6) years of experience working with mental health, substance use, and/or intellectual/developmental disability populations; OR Associate's degree and four (4) years of experience working with mental health, substance use, and/or intellectual/developmental disability populations; OR Bachelor's degree and two (2) years of experience working with mental health, substance use, and/or intellectual/developmental disability populations; OR Equivalent combination of education and experience. Must have a valid driver’s license. Must reside within North Carolina. Must be able to travel within catchment as required. Preferred: Degree in Human Services Bachelor’s degree Deadline for Application: October 2, 2026 at 11:59 AM How to Apply To be considered, submit your application and resume through our ADP Career Center. Your resume must include: Employer name, dates of service (month/year), average hours worked per week, and essential job duties Education details (degree type, date awarded, institution, field of study) Licensure/certification information, if applicable After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes. Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment. #Innovation #Technology #Careers #NorthCarolina #BehavioralHealth Attachments (2) Tips for Applying to or Interviewing with Trillium 2.3.26 .pdf MCSCM003 - Care Management Specialist II.pdf