Care Management Supervisor

Job Overview:

The Care Management Supervisor oversees and directs the Care Managers under his/her assignment and works in conjunction with the Director of Care Management to ensure that all practices and programs are aligned with the company vision.

Essential Responsibilities:

• Provides day-to-day oversight of Care Management operations.

• Directs the policies and procedures and standard for Care Management operations.

• Responsible for hiring staff to ensure that they are appropriately oriented, trained and supervised.

• Assigns caseload to CM’s and oversees caseload to ensure timeliness of deadlines/expectations.

• Analyze data to measure individual and team performance and department processes.

• Provides leadership for care management policy initiatives, programs, and other innovations.

• Communicate with members regarding dissatisfaction or issues related to CM.

• Works with the Director of Care Management on a variety of critical tasks, including the management of one or more focused clinical initiatives.

• Leads individual and team meetings.

• Participates in management meetings.

• Other responsibilities as deemed necessary by the Director of Care Management and COO.

Required Education, Experience, and Licenses:

• The appropriate background in health care and/or long term care.

• RN or Master’s Degree in Social Work (Licensed preferred).

• Hybrid schedule (3 days in office & 2 days remote).

Benefits:

• Medical, dental, and vision insurance
• Generous PTO package
• Multiple floating holidays
• 401 (K) with employer contribution