Career Advising Coordinator
- Salary
- $4.2K–$5.7K/mo
- Hiring from
- United States
- Work type
- Remote
- Posted
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Job Title: Career Advising Coordinator
Monthly Pay: $4,220 - $5,731 USD per month
Summary:
When people seek career guidance, this role helps them reach the right advisor with clear expectations and organized next steps. The Career Advising Coordinator organizes appointments, client information, and follow-up so clients can focus on their career goals. The position sits within the career advising team, works under a career advising team lead, and collaborates with clients, career advisors, and administrative colleagues. This fully remote position offers work from home in Arizona, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities:
- Review incoming client emails and appointment requests, identify the type of career advising support requested, and route inquiries to the appropriate advisor.
- Check client contact information, stated career goals, appointment preferences, and previous interactions before arranging the next step in the advising process.
- Maintain client interaction notes and appointment status using a CRM such as HubSpot, keeping entries accurate, concise, and accessible to assigned advisors.
- Coordinate advisor availability and client appointments using a scheduling and calendar tool such as Calendly, checking for conflicts before confirming arrangements.
- Send appointment confirmations, preparation checklists, and meeting access details so clients understand what to expect and which career materials to prepare.
- Organize client-provided resumes, career interest questionnaires, and questions for advisor review without making independent career assessments or recommending career paths.
- Share advisor-approved job search resources and workshop information, explaining access steps and referring requests for personalized guidance to career advisors.
- Follow up on unanswered scheduling requests, missed appointments, and outstanding preparation items, recording responses and arranging agreed next steps with clients.
- Escalate unresolved scheduling conflicts, unclear service requests, or sensitive client concerns to the career advising team lead, including relevant context and prior actions.
- Close completed coordination tasks and summarize outstanding items for handoff; quality is judged through accuracy, turnaround, complete notes, and consistent follow-up.
Qualifications:
- High school diploma or equivalent.
- About 1-2 years of experience in career services support, client coordination, or advising administration preferred.
- Familiarity with career development terminology, job search strategies, resume preparation, and the distinction between coordination support and individualized career counseling.
- Ability to organize appointment sequences, reconcile calendar conflicts, and keep clients informed when arrangements change or additional information is needed.
- Comfort using client tracking and scheduling systems, including entering interaction notes, updating appointment status, and checking information before sharing it.
- Clear written and verbal communication, with a respectful approach to people navigating career changes, employment searches, or uncertainty about next steps.
- Ability to handle client career materials discreetly, follow established access procedures, and recognize when questions need an advisor's judgment.
- A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
Perks & Benefits:
- Fully remote work from home in Arizona, supporting clients through desk-based coordination and digital communication.
- Structured onboarding and training on a CRM such as HubSpot and a scheduling and calendar tool such as Calendly.
- Regular check-ins with the career advising team lead to review questions, priorities, and development needs.
- Build practical skills in career services coordination, client communication, appointment organization, and dependable follow-through across the advising process.
- Health coverage, paid leave, a 401(k), maternity leave, and stipends.
