Career Development Specialist, NVPPA

This is a Fully Remote Job

About Our Client:

The organization operates in the humanitarian aid sector, responding to severe global crises caused by conflict and disaster. It addresses challenges related to health, safety, education, economic wellbeing, and empowerment for affected populations. Operating in over 40 countries and 29 U.S. cities, the organization supports individuals in rebuilding their lives and communities.

About the Opportunity:

The CAREER DEVELOPMENT SPECIALIST role serves as the primary contact for participants in a nationwide virtual program assisting newly arrived refugees. This position guides participants through career advancement processes, including training, credentialing, and financial assistance, facilitating their progress toward individualized career goals. The role ensures coordination among internal teams and external partners to provide seamless support and maintain accurate program documentation.

Responsibilities:

• Conduct virtual outreach, intake, and eligibility verification for program participants
• Coordinate with offices, resettlement agencies, and partners to identify and connect with eligible individuals
• Assess participant skills and develop individualized Professional Advancement Plans (PAPs)
• Provide ongoing career navigation through remote communication
• Research career and educational opportunities in various labor markets
• Connect participants with resources within the organization and local communities
• Maintain knowledge of credential evaluation and licensing requirements
• Collaborate with internal teams and external service providers to coordinate participant services
• Maintain timely and accurate case records and documentation in compliance with reporting and financial controls

Requirements:

• 1-2 years of experience in human services, preferably in nonprofit or social service settings
• Strong communication skills, including building rapport remotely
• Ability to deliver services remotely across states and time zones with confidentiality
• Experience managing a high-volume caseload with strong organizational skills
• Ability to build and maintain internal and external relationships
• Skill in researching workforce, education, and social service systems
• Proficiency with Microsoft Office, video conferencing, remote tools, and database reporting
• Commitment to anti-racism and equitable service
• Fluency in English (spoken and written)

Preferred:

• Undergraduate degree in Social Work or related field
• Experience in workforce development, career coaching, or case management
• Lived experience as a refugee or immigrant
• Experience with Efforts to Outcomes (ETO) system
• Familiarity with credential evaluation and professional licensing pathways
• Fluency in additional languages relevant to refugee populations

Pay Range and Compensation Package:

• Pay rate: $19-$28 per hour, based on factors including labor market, job type, and internal equity

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.