Carrier Engagement Logistics Coordinator I

Job Title: Carrier Engagement Logistics Coordinator I

Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team.

The Job Details: The Carrier Engagement Logistics Coordinator will drive the sourcing, negotiation, and onboarding of high-performing refrigerated motor carriers across our national network. In this role, you will leverage market intelligence, strategic RFP bids, and carrier management platforms like Goodship and RMIS to optimize transportation spend, maintain cold-chain compliance, and secure reliable surge capacity. Serving as a key operational partner, you will drive carrier accountability through rigorous scorecards, resolve real-time transit exceptions, and help mentor emerging logistics team members.

• Independently source, vet, and contract temperature-controlled motor carriers

• Negotiate spot rates, contract lane pricing

• Participate in regular reefer RFP bids and mini-bids to secure baseline reefer capacity for surge seasons and high-volume customer accounts.

• Maintain a qualified backup carrier pipeline to mitigate lane fallouts and unexpected capacity crunches.

• Seek new refrigerated carrier partners using USCS data, systems, or cold calling

• Verify high-liability reefer insurance policies, motor carrier safety ratings (FMCSA/SAFER scores), and cargo coverage minimums.

• Take initiative to drive spend improvement for USCS

• Onboard refrigerated carrier partners utilizing RMIS or other carrier qualification technology

• Monitor carrier performance using core metrics: On-Time Pickup (OTP), On-Time Delivery (OTD), On Time to Arrival Before In Transit (OTABIT), tender acceptance rates, and primary tender compliance.

• Lead weekly touch base meetings with regions to review carrier needs

• Lead Quarterly Business Reviews (QBRs) with core carriers to review scorecard performance, service failures, and volume commitments.

• Resolve real-time operational transit exceptions, appointment scheduling delays, and warehouse dwell-time bottlenecks.

• Utilize Transportation Management Systems (TMS) to build routing guides, award lanes, and analyze lane cost benchmarks.

• Utilize Carrier Management software (such as Goodship) to build bids, measure carriers, look for market opportunities, find carriers

• Drive carrier load tracking metrics

• Track freight market trends, USDA refrigerated truck rate reports, and DAT/FreightWaves indices to optimize procurement strategy.

• Effectively communicate load details with outside carriers

The Job Specifics:

• Location, Department and Work Hours: Camden NJ, Logistics. Standard hours

• Reports To: General Manager Logistics

• Travel Amount: Minimum

• Job Type, EEO, and Job Code: Full-Time, Exempt OF13000067

• Hourly Wage: $25-$30 an Hour

What We Are Looking For:

Education

• 1-3 years of equivalent experience

Experience

• PC, leadership and planning skills helpful.

• Experience in AS400, SAP, Word, Excel and Power Point a plus.

• Experience with warehouse paperwork a plus.

• Ability to thrive in a constantly changing chaotic environment and consistently meet tight timeline.

• Ability to coordinate with contracted trucking dispatchers and drivers

Other Abilities You Will Need to Have:

• Good arithmetic, reading, and typing skills

• Sit and/or stand for extended periods of time

• Be able to see, speak and hear

• Ability to work overtime as needed

• May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.

• Understand and follow verbal instruction, written instruction and company policies.

• A starter that can work independently and coordinate with others

• Follow safety procedures at all times.

• Ability to manage stress and productivity guidelines

The Standard Details:

• Always Maintain a professional manner in appearance and communications.

• Participate in staff and/or customer meetings if required.

• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.

• Identify and record any issues relating to product, processes and/or quality.

• Initiate, recommend, or provide solutions through appropriate channels.

• Verify the implementation of solutions.

• Follow posted security procedures at all times while in the building.

• Participate in Safety and Educational Training.

What’s In It For You:

A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.

Things We Need To Mention:

• The above job description may not include all tasks necessary to complete the job.

• Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.