Carrier Sales Representative

Carrier Sales Representative (Remote, Colombia)

Immediate hire. We are looking to fill this role urgently and will begin interviewing candidates right away.

About Serve Freight

Serve Freight is a third-party logistics (3PL) operator built on execution, accountability, and clear communication. We move freight across FTL, LTL, specialized, and project logistics through our branded product suite: ServeLogistics (brokerage and managed transportation), ServeProjects (complex and project freight), and ServeAssure (high-value freight protection and visibility).

We give our carrier sales team access to one of North America's largest carrier networks, competitive payment programs, and enterprise-grade TMS infrastructure.

We are not a volume-at-all-costs shop. We value strong relationships, follow-through, and operators who own outcomes.

Position Summary

Serve Freight is seeking a fully remote Carrier Sales Representative based in Colombia to own carrier capacity execution for customer freight. This role sources carriers, negotiates rates, and ensures reliable coverage across assigned lanes while working directly with US-based carriers and internal teams. This is an evening-shift role (2:00 PM to 11:00 PM Colombia time), aligned to US operating hours. This is an execution-focused individual contributor role. As Serve Freight continues to scale, high performers will be considered for future team lead responsibilities.

Key Responsibilities

• Own carrier sourcing, rate negotiation, and capacity coverage across assigned lanes
• Manage freight across varying complexity levels, from standard FTL to specialized and project loads
• Protect margin while maintaining service reliability and strong carrier relationships
• Build and maintain a dependable network of repeat carrier partners
• Resolve carrier issues and service exceptions quickly and professionally
• Partner closely with customer sales and operations teams to ensure clean execution
• Maintain accurate, timely records within TMS systems
• Provide ongoing market feedback on pricing, capacity, and lane conditions

Qualifications

• 1-2+ years of carrier sales, freight brokerage, or logistics experience
• Fluent, professional English, spoken and written (C1 or higher). You will negotiate and problem-solve with US carriers daily
• Ability to independently source and cover freight while managing margin
• Strong negotiation, communication, and relationship-building skills
• Organized, dependable, and accountable
• Comfortable operating in a fast-paced, execution-driven environment
• Experience with load boards and TMS platforms preferred

Remote Work Requirements

• Based in Colombia and authorized to work locally
• Availability to work an evening shift, 2:00 PM to 11:00 PM Colombia time, Monday through Friday
• Reliable high-speed internet and a quiet, dedicated home workspace
• Comfortable working independently in a distributed, remote-first team

What Success Looks Like

• Consistent, reliable coverage of customer freight
• Strong utilization of repeat carrier partners
• Minimal escalations and service failures
• Clean handoffs and accurate documentation
• Trusted execution partner to internal teams

Growth Path

High performers in this role will have a clear opportunity to grow into senior carrier sales and team lead positions as the business scales.

What We Offer

• Competitive USD-based compensation with performance incentives
• Fully remote work from anywhere in Colombia
• Autonomy and ownership over execution
• Exposure to complex freight and strategic lanes
• Clear growth pathway tied directly to performance
• A culture built on accountability, execution, and trust