CARRIER SALES REPRESENTATIVE I

Overview

Who We Are:

Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.

With more than $3 billion in annual revenue, our solutions provide integrated supply chains with a commitment to safety and reliability in our ocean and land transportation services and facilities.

We set high standards, operate with discipline, and continuously improve how we work. Performance, operational excellence and innovation drive how we compete, grow and deliver to our customers and partners.

Work Arrangement:

Hybrid

Why Join Crowley:

Crowley offers a dynamic environment where employees can grow their careers, contribute to critical operations, and be part of a company built on integrity, sustainability, and performance.

Responsibilities

What You'll Do:

Responsible for finding carriers and developing & maintaining strong relationships with them. Fulfill shipments with the lowest cost and best service carriers. Responsible for rate negotiation with carriers. Ensure operational execution. Communicate performance expectations to carriers for each shipment. Participate in carrier business reviews as needed. Review carrier service performance and identify service improvements.

Key Responsibilities:

• Manage import forwarding and customs brokerage activities, ensuring compliance with domestic and international trade regulations.
• Build and maintain strong relationships with customs, vendors, and internal stakeholders while delivering a high level of customer service.
• Coordinate and prioritize multiple assignments simultaneously, ensuring accuracy, efficiency, and adherence to deadlines.
• Analyze operational data and complex issues to identify solutions, improve processes, and support informed decision-making.
• Prepare clear, concise reports, procedures, correspondence, and other business documetns while collaborating effectively within a team enviroment.

Qualifications

Education & Credentials:

• High school diploma or equivalent required.
• Bachelor's degree in business, transportation or related field preferred.

Experience:

• 0 - 3 years of truck transporation, truck brokerage, supply chain management, import/export transporation, customer service, negotiations or related experience.

Technical Skills:

• Proficient with Microsoft Office products, including Excel, Outlook and Word.

Working Conditions:

Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor, and the ability to sit for long periods of time.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.