Case Manager

About the Company

At Attorney Assistant, we help law firms manage the work that keeps cases moving and clients supported, including intake, follow-up, admin, legal support, and operations.

Through Staffline and Frontline, we provide dedicated staffing and 24/7 live intake support for U.S.-based law firms. Our team helps firms respond faster, stay organized, and build reliable support systems around their daily work.

We’re growing our remote team and looking for reliable, skilled professionals who want to build long-term careers supporting law firms.

Overview

We are looking for an organized and detail-oriented Case Manager to support a U.S.-based personal injury law firm with case coordination, client communication, scheduling, and medical or insurance-related case support.

The strongest candidates will have experience working with medical or insurance-related matters and handling scheduling responsibilities. Strong professional writing skills are also important, as this role involves written communication, case documentation, and ongoing coordination.

Key Responsibilities

• Support the day-to-day coordination and management of personal injury cases

• Communicate with clients regarding case updates, appointments, outstanding information, and next steps

• Coordinate medical appointments, schedules, follow-ups, and other case-related activities

• Work with medical and insurance-related information throughout the case process

• Maintain accurate case records, notes, documents, and follow-up items

• Track appointments, pending requests, deadlines, and outstanding case information

• Prepare clear and professional written communications and case-related documentation

• Follow up with clients, medical providers, insurance contacts, and other parties as needed

• Keep the legal team informed of case progress, scheduling needs, and outstanding items

• Help ensure cases remain organized and continue moving through the appropriate stag

Required Skills and Experience

• Prior experience in personal injury, legal case management, medical-related work, insurance, or a closely related support role

• Experience with medical or insurance-related work and scheduling

• Experience coordinating appointments, follow-ups, calendars, or case-related schedules

• Strong professional writing skills with clear grammar, spelling, and written communication

• Clear and legible handwriting when handwritten documentation is required

• Strong organizational and case management skills

• Strong attention to detail when handling case information, documentation, and follow-ups

• Professional client communication skills

• Ability to manage multiple cases, appointments, and priorities at the same time

• Ability to work independently and stay organized in a remote environment

Schedule and Benefits

• Full-time remote opportunity

• Schedule: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time

• Must have a reliable device, stable internet connection, and quiet remote work setup.

• PTO, referral incentives, and bonuses where applicable

How It Works

This posting is for a current client hiring need. Candidates who meet the role requirements will be reviewed based on their experience, communication skills, availability, and alignment with the client’s needs.

Applicants may also be considered for similar opportunities with Attorney Assistant based on their qualifications, experience, availability, and client requirements.

Ready to Apply?

Apply today by clicking Apply and submitting your application to be considered for this opportunity.