Cash Posting Specialist
NumotionCash Posting Specialist
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At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
The pay range for this position is $25.24-$32.81 Hourly. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
- Perform Quality Assurance related tasks such as routine internal audits pertaining to proper posting of payments, adjustments, copay creation, handling of payment discrepancies, handling of unreconciled transactions, and research thereof, in accordance with company and departmental policies, procedures, and/or practices.
- Timely and accurately report on results of Audit reviews.
- Assist Managers with researching and/or answering escalated questions and training procedures for Cash Posting Coordinators, such as help in researching transactions that would otherwise lead to Unreconciled postings.
- Assist with testing of new software and/or procedures, being a Point of Contact for questions during implementation.
- Collaborate with Training Coordinator to identify training needs/opportunities and assist with training efforts.
- Assist with Trend validation and research.
- Accurately and timely post revenue-related A/R cash receipts and/or denials.
- Convert payer-specific denial or payment codes into HIPAA compliant reject codes.
- Download 835 files as needed from clearinghouse website and upload into billing system.
- Balance each posting batch and participate in mid-month and month end balancing, as assigned by manager.
- Research, track and trend payment discrepancies and communicate trends and/or items requiring attention.
- Assist with balancing efforts.
- Research escalated posting errors, and/or process cash posting related requests from our billing centers.
- Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.
- Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
- Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
- The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
- High school education is required.
- Consistent superior level of accuracy in handling posting transactions and inquiries in accordance with policies and procedures.
- In depth knowledge of posting software and process
- Proven ability to troubleshoot, identify causes and make solid recommendations to resolute posting issues/questions/trends.
- Intermediate knowledge of Microsoft Word/Excel skills required.
- Track record of volunteering for special projects and/or testing; rising to challenges; going extra step to meet business goals/deadlines.
- Superior customer service skills and team spirit, showcasing timely, professional, and accurate responses and/or advice.
- Strong computer skills and data entry skills are required. Ten key skills: 10,000+kph preferred.
- Exceptional reliability and dependability
- Showcases accountability and drive for improvement.
- Excellent communicational skills, both verbally and written.
- Detail-oriented
- Strong mathematical, problem solving, and deductive logic aptitude
- Committed to resolution and providing feedback that will drive improvement.
- Clear and strong communicational skills, both verbally and written.
- Ability to work in a fast-paced environment and rise to the task when meeting committed deadlines, specifically as they pertain to month end.
- Ability to work independently, without close supervision, as well as ability to work with others in the capacity of a mentor, promoting exceptional professional skills and maintaining excellent, streamlined quality.
- Team spirit and exceptional customer service
- Must be highly mobile, able to access all areas of the premises
- Ability to concentrate and remain focused while handling multiple tasks, responsibilities and projects
- Ability to give understandable written and verbal instructions.
- Is frequently required to use hands to finger and reach with hands and arms; and
- Vision abilities including close vision and the ability to adjust focus.
- Must be able to work overtime as requested/needed for month end.
- Ability to work in a quiet, and at times, minimally-interactive environment.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.