Casualty Claims Representative I Home Office

We are seeking a customer-focused Casualty Claims Representative I to investigate and resolve casualty claims while delivering exceptional service to our policyholders. This position is responsible for verifying coverage, gathering claim information, negotiating settlements within authority limits, and ensuring compliance with company guidelines and applicable regulations.

Key Responsibilities

• Investigate and manage casualty claims from assignment through resolution.
• Verify coverage, gather claim information, and document findings.
• Negotiate claim settlements within assigned authority limits.
• Identify subrogation and recovery opportunities.
• Communicate effectively with policyholders, claimants, agents, and other involved parties.
• Maintain accurate claim documentation and regulatory compliance.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum of six (6) months of claims-related experience required.
• Current Texas All-Lines or Property & Casualty Adjuster License required.
• Strong analytical, communication, and customer service skills.
• Valid Texas Driver's License required.

A full job description will be presented upon selection for an interview.

Germania Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic.

About Us

At Germania Insurance, we believe that having a family of talented employees and diverse perspectives is at the heart of our mission to serve Texans. That’s why we work hard to build a work environment that fosters trust, growth, and opportunity.

Since 1896, Germania has relied on the work of our dedicated employees to confront the challenges our communities face - together.