Catalogue Librarian

Purpose of the role

The Catalogue Librarian will play a pivotal role, through managing, maintaining and being the expert for our Global POS Asset Library. For those outside the industry, a ‘POS Asset Library’ refers to a digital library of Point of Sale items including visual and catalogue data fields

Working closely with our Regional and Global Teams you will maintain the structure, integrity and effectiveness of the library. Ensuring that assets are readily available and easily accessible using accurately recorded metadata and taxonomy. This will allow your colleagues to effectively deliver outsourced marketing execution solutions for our clients.

The Catalogue Librarian is an integral module within our online client partnership platform. Your role will extend to gaining an in-depth knowledge of the platform and associated modules in order to deliver training to new users as required

In this role, you will interact with all users (clients, colleagues, suppliers and tech services) and will provide support to enable them to maximise utilisation of the library and its functionality. To be successful in this role, you will need to have a positive outlook, you will be a self starter and strive to work efficiently and effectively at all times. You will be comfortable working within a busy team, dealing with ambiguity at times, but always withy a calm and considered approach.

You will be working with a variety of systems in this role, including those which are bespoke, ‘off the shelf’ and some at the ‘cutting edge’, you must therefore be comfortable with using technology as part of the your role and being open to change.

Key Responsibilities

• Be the advocate for the POS library
• Provide adhoc support to users and come up with effective solutions
• Manage the POS library, uploading and cataloguing in a clear concise manner, keeping the business objectives in mind at all times
• Manage the process for identifying and receiving relevant library content as well as ensuring the assets are accurately recorded and stored appropriately
• Manage the user database, ensuring strict compliance to ISR requirements
• Provide training, coaching and assistance to users with varied IT skills
• Act as a troubleshooter and maintain the library error log
• Liaise with end users, making them aware when the content is in place
• Deliver monthly and adhoc reports to both local, regional and global teams as needed
• Document, update and manage the user guides and other key system operational procedures
• Ensure the accuracy and integrity of the system at all times.

Knowledge, Skills + Experience

• An excellent communicator, including business English – Spanish, Turkish, Portuguese an advantage
• Organized, detailed and methodical in your approach
• IT literate, comfortable using a variety of systems
• Able to work to tight deadlines, in often changing environments
• Numerate and able to assimilate data and produce meaningful information
• Our ideal candidate will have an intuitive understanding and demonstratable experience in managing and developing a digital asset library.
• English speaking a necessity