Catering Call Center- Fully Remote

You must live in Birmingham, AL. Benefits Offered | Wage Information No late nights, no early mornings! Flexible Schedule! Great Environment! The option to get paid daily! Plus, once you're eligible: Medical, Dental, Vision, and Disability Insurance options! Paid Time Off potential! 401k program with employer match! We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Experience is great, but not required - we can teach you everything you need! To be eligible for an interview, you must complete the application as well as complete the survey below. https://go.cultureindex.com/p/D8w9P4LwIIF2Lle49KIp Job Summary: Be a Taziki’s Ambassador to customers for our service, our menu, our story, and our culture Ensure you are providing best in class customer service and experience to all of our guests Tracking catering issues and following up with customers as needed Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling Efficiently handle a high volume of incoming calls Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order Maximize store delivery schedules for efficiency Qualifications: Must be 21 years of age Flexible schedule Energetic Prior food service experience preferred Leadership, guest service, and verbal communication skills with guests/team members Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities Demonstrate sound decision-making and problem-solving skills All Employees Must: Understand and abide by all company standards and policies (provided in your handbook) Your Working Conditions/ Hours: Monday - Friday 8am - 5pm (times may vary slightly) Your Physical Requirements: (with or without a reasonable accommodation) Standing Walking Reaching Carrying/ Lifting up to 30 pounds Taziki’s is an Equal Opportunity Employer This is a remote position. Compensation: $16.00 - $18.00 per hour Taziki's Café is a fast-casual restaurant brand with 94 locations in 17 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines modern Mediterranean fare with meaningful human connection. We are a family of big-hearted foodies committed to making an impact in our communities! We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Experience is great, but not required - we can teach you everything you need! Our Values are at the heart of all we do. Create CONNECTION: Be Caring & Engaging Embrace CHALLENGE: Be Passionate & Urgent Foster COLLABORATION: Be Respectful & Responsible Prioritize DETAILS: Be Teachable & Disciplined Stay FRESH: Be Intentional & Innovative Taziki's Cafe is an Equal Opportunity Employer.