CBS Order to Invoice Analyst (F/M)

No Relocation Assistance Offered
Job Number #177308 - Warsaw, Mazovia, Poland

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

CBS Order To Invoice Analyst (F/M)

Salary Range: 7,700–10,000 PLN gross monthly

Join our dynamic team as a CBS Order To Invoice Analyst, where you will manage and optimize end-to-end order fulfillment while collaborating closely with commercial and logistics partners in a fast-paced, multinational setting.

MAIN RESPONSIBILITIES:

• Manage end-to-end Order to Invoice workflows within company best practice standards, handling order validation, delivery creation, exception handling, and invoice follow-ups.

• Utilize SAP and TMS order processing systems to execute fulfillment efficiently, minimize manual intervention, and consolidate shipments.

• Partner with Customer Development Teams (CDTs) and Logistics (internal and 3PL) to investigate and resolve delivery disruptions, stock issues, returns, and refusals.

• Enforce predefined commercial sales terms and identify supply chain inefficiencies to drive continuous cost and process optimizations.

• Monitor, analyze, and report on key customer service KPIs and cost-to-serve metrics to drive corrective actions and support regional stakeholders.

REQUIREMENTS:

• University degree.

• 1–2 years of experience in customer service or order-to-invoice operations.

• Strong command of English (written and spoken) to support international stakeholders.

• Proficiency in MS Excel and Google Workspace tools; SAP experience is a distinct advantage.

• Analytical mindset with proven problem-solving abilities and a strong focus on team collaboration.

• Strong communication and relationship-building skills across cross-functional teams.

WE OFFER:

• Stable employment based on an employment contract.

• Opportunity to develop within a global, highly reputable organization.

• Work in a complex, diverse, and multinational environment.

• Supportive, collaborative team culture focused on continuous development and knowledge sharing.

COMPENSATION AND BENEFITS

Salary Range: 7,700–10,000 PLN gross monthly

The salary level is determined by the objective evaluation of the position's requirements, such as required skills, effort, responsibility, and working conditions, which places the role into a specific level within the company's compensation framework.

Employees will also be eligible to the annual bonus plan - on target 8% of base annual salary linked to company and individual performance.

The conditions of payment of the salary and benefits referred to above are regulated by the Employer’s Remuneration regulations which shall be submitted to employment candidates at the later stage of the recruitment process.

Benefits Package:

• Group insurance and Medicover healthcare package (employee contribution is 1 PLN for each benefit monthly);

• Dental care subsidy;

• Sport card (Medicover Sport);

• Employee Capital Plan (PPK) with employer contribution above mandated one;

• Company Stock Saving Plan;

• Co-financing of meals in the amount of PLN 200 gross per month;

• Store with company products;

• Financial and in-kind rewards for additional achievements;

• Social Fund (holidays contribution, prepaid cards for Christmas, Majówka and Sport&Culture);

• Employee Assistance Program;

• Employee referral program; Detailed information regarding benefits will be provided additionally.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.