Centralized Staffing & Scheduling Program Coordinator - Work at Home

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Centralized Staffing & Scheduling Program Coordinator – Work at Home

Job Summary:

The Centralized Staffing & Scheduling Program Coordinator is responsible for ongoing optimization and support of the Resource Optimization Centers (ROC) across Bon Secours Mercy Health. This role collaborates with ROC leaders, Human Resources Technology & Systems, and others to recommend workflow and technology optimizations that will improve efficiencies for the centralized staffing and scheduling model.

Essential Functions:

• Attends staffing and scheduling councils to review challenges, successes, best practices and develops recommendations for changes to technology and processes.

• Provides expert input into training materials for staffing, scheduling, and timekeeping process for use in the market ROCs. Provides technology training to new nurse leaders, and others.

• Collaboratively optimizes ROC standard operating procedures (SOP's) using experience and evidence-based practice.

• Assists with adding new departments to ROC oversight- technology configuration and resource needs.

• Evaluates and makes recommendations for optimization of technology through analyzing reports and trends and gathering feedback from market leaders and other stakeholders.

• Monitors and evaluates ROC KPI’s and identifies areas of opportunity.

• Produces reporting for ROC metrics and technology utilization.

• Contributes to technology configuration for reporting.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

• Associate degree in business, Healthcare, or related field (required)
• Bachelor’s degree in business, Healthcare, or related field (preferred)
• Combination of post-secondary education and experience in lieu of degree will be considered.

Licensure/Certification:

• None

Experience:

• ​​2 years of experience working in advanced scheduling or staffing for acute healthcare environments (required)
• Healthcare scheduling and staffing technology and experience working with UKG Dimensions staffing and scheduling platform; experience working in centralized staffing office model (preferred)

Range:

• Minimum: $35.82
• Maximum: $55.52

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com