Certified Medical Assistant

Benefits: Dental insurance Health insurance Paid time off Vision insurance About Our Company Digital Health Information is a new and innovative system that provides dedicated care to the Long-Term Care community, specifically to patients residing in their own home. We are an independently owned LTC pharmacy, telehealth physician practice (not open to the general public), and remote patient care facility. As a new ecosystem we are working to expand our operations nationwide, one state at a time, and currently operate in Pennsylvania and New Jersey localities. Overview The Certified Medical Assistant (CMA) will be part of our clinical care navigator team. They will be responsible for day-to-day front and back-office activities. Such activities include regular correspondence between our staffed physicians, our patient population, and our care navigation team. Our CMAs provide remote patient care by monitoring vitals and keeping regular contact with their patients on a weekly basis. They assist the physician in conducting telehealth appointments and documenting outcomes to ensure patient success. Additionally, they collaborate with our Care Navigators to perform new patient intakes, home assessments, and schedule patient device deployment and installations. The CMA will also support our on-call queue to provide additional patient assistance. RESPONSIBILITIES • Perform patient outreach via phone. • Assisting the physician in conducting telehealth appointments with patients. • Monitor patient vitals. • Following up with patients on the progress of their care on a weekly basis. • Outreach to patients in times of concern. • Support Care Navigators with patient intake and home assessments. • Schedule device deployment and installations for patients based on patient diagnosis. • Follow all applicable government regulations, including HIPAA. • Other duties as assigned; Job duties may vary depending on business needs QUALIFICATIONS • High School diploma or equivalent required • Certified Medical Assistant • Experience with both front office (patient interaction) and back office (support staff) activities. • Experience providing competent care to patient (medication administration, monitoring vitals, etc) • Familiarity with Electronic Health Record (EHR) systems (eClinical Works preferred) • Strong attention to detail and accuracy • Excellent customer service skills • Ability to work effectively in a fast-paced environment • Good communication and interpersonal skills • Problem solver • Able to physically perform light lifting • Reliable team player • Valid Driver’s license and means of transportation • Bilingual is a plus (Spanish, Russian, or Ukranian) Proposed Schedule : Mon- Fri 9:00a-5:00pm (40 hours per week) Compensation & Benefits · $20.00 - $24.00 per hour (negotiable based on experience) · Medical, Dental, Vision · Paid Time off (pool) · Paid Holidays Compensation: $22.00 - $25.00 per hour Digital Health Information About Data Access Platform Digital Health Information (DHI365) is a Data Access platform with smart health devices that help address risk factors for individuals with complex needs. At DHI365 we bring closer the care gap by patients and clinicians, enabling people to take charge of their health in the comfort of their own home. We are dedicated to bridging the care gap between technology and healthcare, revolutionizing the way individuals access and manage their health information. Digitizing aspects of care can help address risk factors for individuals with complex needs. DHI365’s solutions are good both for patients and for practitioners too. Our platform empowers providers, practices, and other healthcare organizations to easily provide and efficiently bill for preventive services, remote patient monitoring, and chronic care management while remaining compliant with current regulations. Our solutions are flexible to needs and conditions, and can be customized to every patient. Patients take their own measurements while always being connected to healthcare caregivers. Our data access platform is user-friendly and engaging, giving the user increased control over his or her own health outcomes. Our mission is to: Optimize healthcare outcomes less dependent on time and place; Improve patient outcomes and achieve fewer hospitalizations; Reduce the cost of medical care per patient per month; Make healthcare smarter and more sustainable; Enable health care providers to help provide patients with better quality care with better outcomes.