Change Manager – Business Change | Canberra | Baseline

Change Manager – Business Change | Canberra | Baseline

Change Manager

Must have an active Baseline (or higher) security clearance.

Location: Canberra (Hybrid).

What to Submit

1. A tailored resume in docx format

2. A one-page pitch addressing all criteria (maximum 5000 characters including spaces)

RFQ Details

- Citizenship: Australian citizenship is required.

- RFQ ID: LH-08527

- Agency: Department of Finance

- Closing Date: 09:00 16 Nov 2026 (Australia/Sydney)

- Estimated Start Date: 03 December 2026

- Initial Contract Duration: 1 year 4 months

- Extension Term: 6 months

- Number of Extensions: 1

- Experience Level: EL1 equivalent

- Security Clearance: Must have an active Baseline security clearance

- Location of Work: ACT

- Working Arrangements: Hybrid at One Canberra Avenue, Forrest ACT 2603. Remote work may be permitted for up to 2 days per week subject to operational requirements.

- Maximum Hours: 40 hours per week

Job Details

The Department of Finance seeks an experienced Business Change Manager to support system redevelopment. The role will operate in a lean, fast-paced project environment and provide trusted, responsive support to the Senior Responsible Officer and Project Director. The successful candidate will act as a central coordination point for business change, stakeholder engagement, business analysis and executive communication, translating verified business needs and project objectives into practical change activities and clear, evidence-based advice.

Key Duties and Responsibilities

- Act as the trusted adviser and central coordination point for change impacts, stakeholder matters, business requirements, readiness, risks and emerging issues

- Coordinate between the business owner team and the vendor project manager

- Develop and deliver an integrated stakeholder engagement and communication strategy for participating entities, governance bodies, internal teams, data providers and end users

- Facilitate workshops, interviews, briefings and forums, and maintain effective feedback, decision and action mechanisms

- Develop and maintain the change management approach aligned with the delivery roadmap and governance arrangements

- Complete an initial change impact assessment within four weeks of commencement and update it at key milestones

- Plan and coordinate readiness, transition, adoption, training, knowledge transfer and post-implementation support

- Maintain and validate business requirements, user stories, process maps, data requirements, user journeys and acceptance criteria

- Support user acceptance testing, solution demonstrations, deployment and implementation decisions, maintaining traceability to agreed business outcomes

- Prepare concise briefs, presentations, dashboards, decision papers, data visualisations and executive-ready updates

- Manage competing priorities and deliver accurate, fit-for-purpose outputs within short timeframes

Technical Skills

- Complex digital, data or ICT-enabled business change; stakeholder facilitation and executive briefing

- Business analysis including requirements elicitation, process mapping, traceability, validation and UAT

- Data visualisation using Power BI or comparable tools

- Desirable - Australian Government or regulated-environment experience, AI or agentic project experience, BPMN, and recognised change, BA or project qualifications

Selection Criteria

Essential criteria

1. Labour Hire Workers and Supplier Personnel MUST include in their response to the RFQ any potential conflicts of interest which may arise in performing duties during the term of the Contract. This includes (but is not limited to): owning interests and/or ongoing employment with ICT businesses who deliver services to the Commonwealth; have vested interests in ICT technologies; have l relationships with Buyer personnel involved in the Contract’s scope. Response to this question does not count towards a candidate’s word/page limit.

Desirable criteria

1. The proposed candidate must hold, or be able to quickly obtain and maintain, a minimum AGSVA Baseline security clearance. The Buyer will consider onboarding delays and delivery impacts where the candidate does not hold a current clearance.

2. Performance Criterion 1 - Relevant experience and demonstrated outcomes: The extent to which the candidate and seller demonstrate successful delivery of complex business change in digital, data or ICT-enabled transformation, including comparable stakeholder complexity, government or regulated-environment experience, measurable outcomes and referee-supported performance.

3. Performance Criterion 2 - Proposed personnel capability and capacity: The extent to which the nominated candidate demonstrates capability across change management, stakeholder engagement, business analysis, executive communication, data visualisation and multidisciplinary delivery, including availability, independence, ability to deliver under pressure

4. Performance Criterion 3 - Understanding, methodology and delivery approach: The extent to which the candidate and seller demonstrate an understanding of the Transparency Portal requirements and a practical approach to the first 30/60/90 days, change impacts, engagement, readiness, adoption, requirements traceability, UAT, governance, reporting, risks, dependencies and responsible use of AI-enabled tools.

Why choose Pinaka

We know the government ICT market and we keep things straightforward. We take time to understand your background, your goals and the type of role that suits you. We believe transparency is about more than rates and our margins are fair and always disclosed.

What you can expect from us...

1. Fair, disclosed margins

2. Clear communication at every stage

3. Honest advice on fit and competitiveness

4. Visibility on submissions and process status

5. A professional and respectful experience

How you are paid...

You choose what's best for you.

1. PAYG through Pinaka

2. Third-party payroll

3. Self-employed (own ABN)

With a single, transparent and fixed margin, we ensure compliance to all state and payroll laws. So that is one less thing for you to worry about.

BYO CONTRACT

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Port in your contract to Pinaka for a simpler and more transparent experience. We also have some exciting limited time offers on top of the incredible margins we offer.

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