Chapter Lead Enterprise UX

This is what we offer you

• Thirteenth month's salary and 8% holiday allowance

• 10% Employee Benefit Budget

• EUR 1,400 development budget per year

• Hybrid working: balance between home and office work (possible for most roles)

• A pension, for which you can set the maximum amount of your personal contribution

View allour benefits.

Job Title

Job Description

Strengthen design leadership and increase the strategic impact of Enterprise UX as Chapter Lead Enterprise UX at Rabobank.

Summary

As Chapter Lead Enterprise UX at Rabobank, you will lead the next phase of a growing design domain that supports internal applications and experiences. You will bring greater focus and coherence across the domain, strengthen design leadership and increase the strategic influence of design. You will work with Design Leads and senior business and technology leaders to turn complex challenges into a clear design direction and deliverable software solutions.

At a glance:

• Lead an Enterprise UX domain that has grown to approximately 23 design professionals in four years.
• Connect design, product, business and technology across teams and organisational boundaries.
• Strengthen design as a strategic capability and help teams move from problem definition to live software solutions.

Which results will you deliver as a Chapter Lead Enterprise UX?

• Strengthen design as a strategic capability within Rabobank’s Tribes by providing clear direction and raising the quality and ambition of the design practice.
• Build trusted relationships with Tribe Leads and other senior leaders across business and technology, bringing a strong design perspective to strategic discussions.
• Create greater coherence across Employee experiences including Developer Experience and FEC Analyst Experience.
• Help teams turn complex business challenges and design concepts into software solutions that can be implemented and deliver measurable value.
• Create an environment in which Design Leads and designers can develop, take ownership and perform at their best.

Skills, tools and areas of expertise

• Design Management: you provide structures and clarity to the team and optimize the limited capacity to make sure the right talent works on the right problem
• Design leadership: you provide direction to a multidisciplinary design community while creating space for Design Leads and designers to lead.
• Strategic and conceptual thinking: you translate complex business and technology challenges into a clear and coherent design direction.
• Software development: you understand how to take solutions from an initial concept through development to a successful live implementation in collaboration with product and tech counterparts.
• Stakeholder and network management: you build trusted relationships across a complex organisation and create momentum through influence rather than formal authority alone.
• People and capability development: you strengthen design leadership, support talent development and help raise the quality and ambition of the design practice.

Together we achieve more than alone

We believe in the power of differences. By combining people's differences, we become an even better bank. We are curious about what you will bring to our team Enterprise UX.

Enterprise UX supports the full landscape of internal applications and experiences. Its activities cover Developer Experience, FEC Analyst Experience, Employee Experience supporting HR Tribes, and an agency team that works in areas without permanent design capacity.

You will lead a multidisciplinary Enterprise UX community and work closely with Design Leads on priorities, quality, capability and talent development. You will also join the Chapter Leadership Team, where you will work with other design leaders to shape the direction and future development of the design discipline.

Work on yourself & the world around you

For us, your development and that of society go hand in hand. That is why we want to invest in you and work together to create a better world. We summarise this in one sentence: at Rabobank, you work on yourself and the world around you at the same time.

Why everyone is welcome at Rabobank

At Rabobank, we are working towards a culture where everyone feels welcome. We value our differences and use them to collaborate more effectively and make better decisions. By being open to different perspectives, we create an environment where colleagues feel heard.

What do you bring?

Must-haves:

• Around 10 years of experience leading and managing design teams of a minimum of 10 people
• A formal background or education in design.
• Strong experience in software development, including taking solutions from concept through to live implementation.
• Excellent conceptual and strategic thinking skills that help you provide direction in a complex environment.
• Demonstrable experience building relationships and networks across complex organisations.
• A leadership approach that combines ambition with self-reflection and resilience.
• Professional proficiency in English and the ability to speak Dutch, because you will work closely with Dutch-speaking colleagues and stakeholders.

Nice-to-haves:

• Experience with enterprise software or Enterprise UX.
• A leadership perspective and background that contribute to greater diversity within the Chapter Leadership Team.

You and the application process

Apply by 29 November 2026.

• Questions about the position? Contact Sander Viegers, Head of Design, via Sander.Viegers@rabobank.nl.

• Questions about the job application process? Contact Charlotte Bos, IT Recruiter Design, via Charlotte.Bos@rabobank.nl.
• The interview process consists of two to three rounds. The first round consists of an introductory conversation, a 15–20 minute portfolio presentation, followed by questions from the interview panel. The second round goes deeper into your motivation, ambitions, personality and leadership qualities. Depending on the process, a third interview may be added, with the format and focus determined along the way.
• If you are invited for an interview, Bo, our virtual assistant, will contact you by SMS and email to schedule the interview.
• A reliability assessment is part of the procedure.
• An assessment can be part of the application process.
• You can find answers to frequently asked questions here: Rabobank careers FAQ.
• We respect your privacy: Rabobank privacy information.

Frequently asked questions

Which results am I expected to deliver?

You will increase the strategic influence of Enterprise UX, create greater coherence across its different areas and strengthen the quality and ambition of the design practice. You will also help teams turn design concepts into live software solutions that deliver measurable value.

What are my main responsibilities?

You will provide leadership to the Enterprise UX community and work with Design Leads on priorities, quality, capability and talent development. As a senior design partner, you will also advise and challenge Tribe Leads and other senior stakeholders on complex business and technology matters.

Which skills, tools or methods will I use?

You will use design leadership, conceptual and strategic thinking, stakeholder management and your understanding of software development. These capabilities will help you connect business, product, design and technology and guide solutions from problem definition through to live implementation.

Can I work hybrid?

Hybrid working is the standard at Rabobank. We offer the flexibility to work from home and from the office, with teams making agreements on where and how they work best together.

Which team will I join and who are the stakeholders?

You will lead the Enterprise UX community and join the Chapter Leadership Team. Your stakeholders include Design Leads, designers, Tribe Leads and senior leaders across business and technology.

About Us

Rabobank is a cooperative bank with a mission. Together with our stakeholders, we have been dedicated to creating a future-proof society and tackling major societal challenges for 125 years. In the Netherlands, we serve retail and corporate customers; globally we focus on the Food & Agriculture sector. Our starting point is: together we can achieve more than we could alone.

For big or small challenges, in every area people join forces in search of solutions. Rabobank has been doing this for 125 years. And we will continue to grow a better world together.