Chief Enterprise Architect - EUC

Req ID: 398088

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Chief Enterprise Architect - EUC to join our team in Richmond, Virginia (US-VA), United States (US).

Position summary

The Chief Enterprise Architect owns the architecture of the customer's End User Computing service program. The role maintains the architectural vision and integrity of the offering, makes sure every design aligns with the customer's Enterprise Architecture standards and technology roadmaps, and represents the supplier in customer's architecture governance. The solution spans roughly 55,000 managed devices across about 1,900 sites and includes Microsoft 365, identity integration, endpoint management, OS and application lifecycle, VDI, certificate services and AI components. The supplier works in a multi-supplier model in which designs are reviewed through a formal process coordinated by the Multi-Supplier Integrator (MSI). The role begins during Implementation and continues through Operations.

Location: Remote, with potential travel to client site in Richmond, Virginia.

*Note: This is a notional position is contingent upon future contract award.

Key responsibilities

Architecture ownership and standards compliance

• Provide enterprise architecture solutions that align with all customer Enterprise Architecture standards, with compliance that is visible, measurable, demonstrable and auditable to the customer.
• Maintain the architectural vision and overall architecture integrity of the offering across design, technology, integration and interoperability, availability and performance, capacity, continuity and accessibility.
• Make sure only approved versions of the technologies on the customer's Technology Roadmaps are used, and that anything else is current (N or N-1) and vendor supported.
• Maintain the documented lifecycle (currency, general availability, end of service life and end of support) of all supplier-provided and managed technologies, and record software versions in the customer-supplied architecture platform.
• Monitor changes to Enterprise Architecture and other customer standards, and notify the Commercial Contract Manager of impacts to solution delivery.

Roadmaps and planning

• Collaborate with the customer to create and maintain the Technology Roadmaps for the service tower, and generate the supplier's roadmap covering refresh schedules, software upgrades and new technology.
• Author or lead the Initial Technology Plan and the Services Modernization Plan, and the recurring Annual Technology Plan and Annual Refresh and Currency Plan, all of which are Critical Deliverables with credits.
• Describe how any AI solution or component supports the customer's AI Technology Roadmap.

Design review and governance

• Make sure all new solutions and changes go through the formal architecture review process coordinated by the MSI, documented in a customer-approved architecture format.
• Represent the supplier at the Architecture and Innovation Forum, the Technical Review Board and the Service Integration and Interoperability Forum.
• Coordinate architecture, design, strategy and planning activities with the MSI, customer stakeholders and suppliers, and architect for service continuity where the customer requires it.

Cross-functional alignment and leadership

• Work closely with the Chief Security Architect, Operations, Transition and Project Management leads so designs, security controls and delivery plans stay consistent.
• Act as an agent of change: share client, architecture and technical information across organizations and communicate architecture direction to the business and to IT.
• Participate in establishing and maintaining architecture standards and processes, consult on systems integration, compatibility and scalability, and mentor less experienced architecture team members.

Required qualifications

• Bachelor's degree required; graduate degree preferred.
• 10–12 years of relevant experience designing and governing enterprise or end user computing architectures.
• Ability to travel to customer site as required.
• Ability to satisfy the customer's acceptance of Key Personnel and any required background and security screening.

Preferred qualifications

• Strong understanding of multiple architecture specializations, such as solution, business, information and infrastructure architecture.
• Strong understanding of foundational architectural concepts: design, business technology strategy, quality management, human dynamics and the IT environment.
• Ability to lead large-scale projects and to guide others on cross-functional projects outside their own department.
• Experience producing architecture design and documentation at an application or capability level, and consulting on integration, compatibility and scalability.
• Experience working to formal architecture review and technology standards processes.
• Ability to communicate architecture direction effectively to business and IT audiences, including senior leadership.
• TOGAF or similar architecture certification; relevant Microsoft, cloud or security architecture credentials.
• Experience architecting Microsoft 365 and endpoint management platforms (device enrollment, policy, patching, app deployment), VDI and identity integration at scale.
• Experience with AI-enabled capabilities in an enterprise environment.
• Experience in a multi-supplier or service integration environment, and with state or local government standards.

Measures of success

• Architecture compliance with COV standards demonstrated on request, with no unresolved audit findings.
• Technology plans and roadmaps delivered on time and accepted by the customer.
• New designs and changes approved at the first architecture review, with no unapproved technology versions in production.
• Technology lifecycle documentation complete and current in the customer's architecture platform.
• Positive working relationships with customer architects and the MSI.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $95,918 to $177,625. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. The candidate may also be eligible for incentive compensation based on personal and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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