Chief of Staff / Operations Manager: Copilot to the Chief Growth Officer

11:00 AM to 07:00 PM Dubai Time

ASAP

We are looking for a highly organized, proactive, and systems-oriented Chief of Staff / Operations Manager to serve as the right hand to the Chief Growth Officer. This person will operate across the business, bringing structure, prioritization, and follow-through to a fast-moving environment.

The ideal candidate is part Chief of Staff, part Operations Manager, and part Senior Executive Assistant. You will track priorities, manage day-to-day operations, close open loops, solve problems independently, and build systems that make the organization more efficient. A strong understanding of AI and automation is essential—you should constantly look for ways to replace manual work with better processes, tools, and systems.

This is a high-agency role for someone who is comfortable operating without a playbook, taking ownership of unfamiliar problems, and moving initiatives from idea to completion.

Responsibilities

• Act as the Chief Growth Officer’s primary operational partner and maintain visibility across their priorities, projects, and commitments.
• Organize, prioritize, and track initiatives to ensure deadlines and deliverables stay on course.
• Identify what requires the CGO’s direct involvement and independently handle or delegate everything else.
• Build and improve operational systems, workflows, and processes across the business.
• Identify opportunities to automate repetitive or manual work using AI and technology.
• Coordinate people, processes, and tools to create scalable operational systems.
• Manage day-to-day operational tasks and ensure nothing falls through the cracks.
• Maintain clear follow-up on open items, decisions, action points, and commitments.
• Join meetings and calls on behalf of the CGO when appropriate, gather information, and return with clear recommendations or answers.
• Take ownership of new initiatives and drive them from initial concept through execution and completion.
• Investigate unfamiliar problems, identify solutions, and execute without requiring detailed instructions.
• Communicate progress, blockers, risks, and important updates clearly to the CGO.
• Support multiple business initiatives and related companies as priorities evolve.
• Continuously evaluate existing processes and identify opportunities to improve speed, efficiency, and quality.

• Previous experience as a Chief of Staff, Operations Manager, Senior Executive Assistant, or in a closely related role.
• Strong understanding of AI tools, automation, and workflow optimization.
• High agency and demonstrated ability to solve problems independently.
• Strong organizational and project management skills.
• Excellent English communication, both written and verbal.
• Confident and professional communication on calls and with internal and external stakeholders.
• Exceptional follow-through and attention to detail.
• Ability to prioritize competing demands and operate effectively in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Ability to learn quickly and operate effectively in unfamiliar situations.
• Comfortable taking ownership without needing constant direction.
• Strong judgment and ability to identify when to escalate an issue versus solving it independently.
• High level of discretion when handling confidential business, financial, people, and strategic information.

• Experience supporting a Chief Growth Officer, Founder, CEO, or other senior executive.
• Experience working in a startup, high-growth company, agency, or entrepreneurial environment.
• Experience implementing AI-powered workflows and business automations.
• Familiarity with process documentation and operational system design.
• Experience coordinating multiple businesses, departments, or cross-functional initiatives.
• Strong interest in experimenting with new AI tools and emerging technologies.
• Experience managing external contractors, agencies, or service providers.

• AI & Automation: ChatGPT, Claude, Gemini, Zapier, Make, n8n
• Project & Task Management: ClickUp, Asana, Monday.com, Notion, Linear
• Communication: Slack, Google Meet, Zoom
• Documentation & Knowledge: Notion, Google Workspace, Google Docs, Google Sheets
• Calendar & Scheduling: Google Calendar, Calendly
• CRM & Business Operations: HubSpot, Salesforce
• Data & Reporting: Google Sheets, Looker Studio, Airtable
• Workflow & Integrations: Zapier, Make, APIs, webhooks
• Other: Comfortable learning and adopting new software quickly based on business needs.