Chief of Staff (Part-Time)

Company Overview

The Starz Program is a nationally recognized children’s fitness enrichment program that has served communities across the country for over 20 years. Our mission is to help kids build confidence, resilience, and a love of movement through fun, engaging classes. Learn more about us at www.starzprogram.com.

Position Overview

The Chief of Staff will serve as a right-hand partner to the Area Owner to support the leadership teams, business performance, operational systems, and strategic projects across multiple Starz markets. The Chief of Staff will understand the goals, priorities, and performance expectations for each market and will partner with Area Managers to translate those priorities into effective day-to-day execution. This is a remote position based in Richmond, VA with occasional in-person travel to Starz markets. The role will require approximately 10-20 hours/week with availability throughout the week to respond to texts/calls/emails in a timely manner.

Key Responsibilities

Leadership Support

• Meet with Area Managers regularly to align on priorities, goals, and to provide support where needed.
• Help Area Managers to recruit, interview, and hire new instructors and team members.
• Support Area Managers with team meetings, trainings, professional development, and retention.

Business Performance & Market Growth

• Partner with the Area Owner to establish and monitor key goals for revenue, staffing, partnerships, and overall market health.
• Lead strategic growth initiatives including new school outreach and piloting new revenue channels such as weekend classes, birthday parties, and specialty camps.

Operations & Systems Management

• Serve as the point person on operational systems such as payroll, student databases, marketing platforms, and Google Workspace.
• Manage operations tasks such as billing, invoicing, payroll, and compliance.
• Help solve complex staffing, partner, parent, and operational issues that require additional leadership support.

Partnership with the Area Owner

• Meet regularly with the Area Owner to review market performance, leadership, staffing, priorities, and challenges.
• Serve as a trusted thought partner, bringing forward recommendations and solutions rather than simply reporting problems.
• Represent the Area Owner and market leaders as needed.

What Success Looks Like

Success in this role means the Area Owner has clear visibility into the health of each market and can rely on the Chief of Staff to jump in to support Area Managers across multiple markets to help where needed.

The Chief of Staff should help create markets that are:

• Well-led — Area Managers are effective, satisfied, and developing as leaders.
• Well-staffed — each market has the leadership and team capacity to operate effectively and maintain continuity as part-time team members transition in and out.
• Partner-focused — school and community partners are satisfied and positioned for continued growth.
• Operationally strong — systems and expectations are organized, consistent, and scalable.
• Growing — markets are meeting goals and identifying opportunities for continued growth.

Ideal Candidate

The ideal candidate is an experienced, organized, and people-focused leader who:

• Has a passion for education and children's programs.
• Has strong people-management and coaching skills.
• Is an excellent project manager and operator.
• Is comfortable holding managers accountable while remaining supportive and approachable.
• Is strategic and business-minded while willing to roll up their sleeves and jump in whenever needed.
• Can manage multiple markets and priorities without requiring constant direction.
• Is proactive, resourceful, and comfortable solving problems in a growing business.
• Is always on-time, professional, and reliable.

• 18+ with a bachelor's degree or higher
• Must have a reliable car and valid driver’s license
• Able to pass background check and school screening requirements
• Able to lift up to 20 lbs and actively support movement-based classes without limitation

Position Details

• Job Type: Part-time (W-2 employee)
• Pay: $20/hour
• Reports to: Area Owner
• Schedule: Approximately 10-20 hours per week (Monday-Friday between 9am-5pm)
• Work Arrangement: Primarily remote, with virtual meetings and regular in-person visits to each market as needed
• Leadership Cadence: Regular meetings with Area Managers and the Area Owner
• Pay Schedule: Direct deposit every other Friday
• Seasonal Flexibility: Additional availability may be needed during peak enrollment, staffing, or program-launch periods