Chief People Officer

Chief People Officer

Done is an international company that helps distributors and trading businesses build efficient supply chains, scale their import operations, and grow faster. We combine expertise in financing, logistics, and international trade to create end-to-end solutions for our partners.

Done in numbers: 15 years on the market, 300+ employees, and offices in 4 countries (Ukraine, Switzerland, Poland and Turkey) with active global expansion.
Done. More ownership. More speed. More impact. At a global scale

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About the role:

The CPO is responsible for the organization's ability to scale from within and sustain the company's fast growth. We're looking for a Chief People Officer who will build a next-level People function for the group: design an organizational model ready for growth across 6 markets, implement a unified performance management and competency system, and become a strategic partner to the CEO and the Executive Team on organizational development.

This role is for someone who has already built and scaled a People function inside an international company (500+ employees), has experience with international expansion and managing teams across multiple countries, and knows how to design organizational structure in a fast-growing company. We're looking for a strategic and systems thinker with strong leadership and a genuine sense of ownership — someone who is results-oriented, able to navigate complex management situations while staying objective and trusted, and who remains adaptable amid rapid change.

Key responsibilities:

Organizational Development

• Develop and execute the People Strategy aligned with the company's business strategy
• Design and evolve the organizational model; ensure readiness for business scaling
• Support organizational transformations

Corporate Culture

• Build and develop corporate culture in line with the company's values
• Integrate values into all management processes
• Build a culture of accountability, ownership, and leadership; manage employee engagement

Performance Management

• Build and develop the performance management system
• Shape approaches to goal-setting, results evaluation, and employee development
• Improve the Performance Review process; build a culture of regular feedback

Leadership & Talent Development

• Build a leadership development system and succession planning
• Develop management competencies; support leaders in developing their teams

Competency Management

• Develop the corporate competency model and leadership standards
• Build a competency assessment system
• Integrate competencies into hiring, evaluation, development, and career paths

Change Management

• Manage organizational change; support strategic transformations
• Build high organizational adaptability to change

Executive Partnership

• Strategic partnership with the CEO and Executive Team
• Advise leaders on organizational development
• Shape People policies that support long-term business scaling

Organizational Effectiveness

• Develop organizational effectiveness and management maturity
• Shape principles for decision-making, accountability, and cross-functional collaboration
• Implement OKRs/KPIs and monitor execution
• Analyze organizational risks and prepare recommendations to improve efficiency
• Develop management practices that support the speed of business scaling

What we are looking for:

• University degree
• Experience building and scaling a People function within an international company (500+ employees)
• Experience with international expansion and managing international teams
• Experience building a high-performance culture (design, implementation, control)
• Experience in competence management
• Hands-on experience developing leaders and management teams
• Experience transforming corporate culture and embedding values
• Experience managing HR processes in an international organization (Recruitment, Onboarding, Performance Management, Learning & Development, Succession Planning)
• Strong understanding of Organizational Design
• Knowledge of modern approaches to Talent Management and Succession Planning
• Experience developing Leadership Development systems
• Understanding of HR analytics and People Metrics
• Experience budgeting for the People function
• English - Advanced

What you'll get at Done:

• Competitive salary + bonus
• Opportunity to work in hybrid or remote work scenario
• A role in an international company that's growing fast, scaling its business, and opening up new opportunities for people
• Real impact on outcomes: ideas, speed of decision-making, and every person's contribution matter here
• A team of partners who value accountability, openness, service mindset, and mutual support
• A culture of development: Done Academy, internal and external training, hard/soft skills workshops, PDPs, 360° feedback and clear career growth paths
• An environment where you can grow professionally: over 40% of our managers have built their careers within the company
• Premium medical insurance after the probation period
• A modern, design-forward office at 11 Solomianska St., Kyiv
• Corporate shuttle from Olimpiiska, Universytet, and Palats Sportu metro stations, plus parking compensation
• Partial lunch compensation for everyday comfort
• Discounts on English classes and sports activities
• Donecoin, our internal recognition system, plus corporate merch
• Gifts and support for life's important moments
• The option to invest in corporate bonds with a predictable return
• Team-building events, corporate gatherings, sports initiatives, and an active team life outside of work
• Draft deferment status available for employees with up-to-date military registration documents
• A safe working environment: an equipped shelter in the business center