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Chief Revenue Officer
Remote | Canada
About the Business
Our client is a software business serving enterprise brands, connecting them with their third-party networks and end customers on a single platform. They are trusted by leading names across their industry and are entering an exciting phase of growth.
The Role
This is a Chief Revenue Officer opportunity with the scope of a Managing Director. You will take full ownership of the business, with accountability for its P&L, team, product, and growth. We are looking for a proven CRO from a SaaS background who is ready to step up and run the whole business, not just the revenue function.
This is a “set the plan and run with it” role. You will define the strategy, build the team to deliver it, and drive profitable scale. It suits a commercially minded, entrepreneurial leader who is equally comfortable setting direction and getting hands-on.
Key Responsibilities
Strategy & Operations
- Set and execute strategy across four pillars: strategy and positioning, operational excellence, growth, and product/technology.
- Drive revenue growth through new opportunities, including cross-selling and new market penetration.
- Lead and align sales, customer success, and R&D.
- Build and nurture senior, enterprise-level customer relationships, prioritising satisfaction and retention.
- Own the product strategy and roadmap, balancing new development with maintenance to win and retain customers.
- Improve operational efficiency and scalability to maximise profitability.
Financial Management
- Take full P&L ownership, with a focus on revenue, ROI, EBITDA, and customer retention.
- Own the budget and forecast on a monthly, quarterly, and annual basis.
Building Effective Teams
- Build, coach, and lead high-performing teams across the business.
- Foster a culture of performance, collaboration, continuous improvement, and innovation.
- Provide clear direction and motivate teams toward measurable results.
About You
Experience
- A background in SaaS or software businesses, with senior commercial leadership experience as a Chief Revenue Officer, Sales Director, or equivalent.
- Strong experience engaging and winning enterprise-level customers.
- Proven experience running a business, business unit, or function with its own budget and team, and the ambition to take on full Managing Director-level accountability.
- Strong financial acumen, including P&L management, budgeting, and forecasting.
- Experience building, leading, and developing high-performing teams.
- Strong strategic and analytical skills, with the ability to turn vision into actionable plans.
- Advantageous: a management consulting background (e.g. McKinsey, BCG) and MBA
Personal Characteristics
- Entrepreneurial, self-directed, and results-driven: someone who sets the plan and goes with it.
- Thrives in a fast-paced environment and adapts quickly to change.
- High degree of accountability and ownership.
- Strategic and hands-on.
Ready to step up and lead a business? Get in touch for an informal chat to find out more.
