Chief Revenue Officer (CRO)

Our client is a well established payments and financial services company seeking a Chief Revenue Officer to lead revenue growth and expand its distribution partnerships. This executive will oversee sales and revenue operations, with responsibility for developing bank relationships, growing software partnerships, and expanding independent sales channels. The role also includes evaluating acquisitions and supporting integration, working closely with executive leadership to strengthen profitability and build a revenue organization positioned for continued growth.

What You Will do

• Set and execute the revenue strategy, translating business objectives into sales targets, forecasts, and measurable performance expectations.
• Oversee sales, business development, strategic partnerships, and revenue operations, aligning teams around growth and profitability.
• Expand relationships with agent banks and financial institutions, negotiate commercial agreements, and develop new sources of merchant referrals.
• Build partnerships with Independent Software Vendors (ISVs) to grow integrated and embedded payments adoption within relevant vertical markets.
• Partner with product and technology leaders to improve integration capabilities and help software partners bring payment solutions to their customers.
• Recruit and develop Independent Sales Organizations (ISOs) and referral partners, establishing onboarding processes, compensation structures, and performance standards.
• Evaluate acquisition opportunities, contribute to financial assessments and due diligence, and support transaction execution and integration planning.
• Develop revenue opportunities across acquired businesses and existing distribution channels.
• Hire, coach, and lead revenue teams, establishing clear ownership and accountability for results.
• Coordinate with operations, finance, risk, and compliance leaders to support commercially sound growth.
• Represent the business in partner discussions and at relevant industry events.

What You Bring

• Progressive leadership experience in payments, merchant acquiring, fintech, or financial services.
• A record of exceeding revenue goals and building successful sales and partnership teams.
• Direct experience developing agent bank relationships and negotiating financial institution partnerships.
• Demonstrated success establishing and expanding ISV partnerships, including integrated or embedded payment offerings.
• Extensive experience recruiting and managing ISOs and other indirect sales partners.
• Working knowledge of merchant acquiring and payment processing, including card networks, ACH, and digital payment solutions.
• Experience with acquisitions or strategic investments, including due diligence and integration activities.
• Strong commercial judgment and financial skills, with experience negotiating agreements and assessing growth opportunities.
• An understanding of risk, regulatory, and compliance considerations affecting banking and payments.
• Strong communication and relationship management skills, with experience working across executive and functional teams.
• Availability for national travel as required.
• Preferred experience includes P&L ownership and leadership within a growing payments business, merchant acquirer, or payment facilitator.
• Existing relationships across bank, ISO, and ISV channels, along with familiarity with embedded finance and Banking-as-a-Service, are preferred.

Authorization to work in the United States without current or future employer-sponsored visa support.