Chief Sales Officer

Location

United States

About the Role

Entrust is seeking a transformative Chief Sales Officer to lead our global sales organization and accelerate growth across our portfolio of trusted identity, cybersecurity, digital security, and emerging AI-enabled solutions. Reporting to the CEO and serving as a member of the Senior Leadership Team, the CSO will be accountable for global revenue performance, sales strategy, commercial execution, and go-to-market transformation.

The CSO will lead a worldwide organization spanning direct sales, channel partners, GSIs, hyperscalers, marketplaces, OEM relationships, and technical partner ecosystems. The ideal candidate brings a proven track record of scaling enterprise software businesses, driving revenue growth at $500M+ scale, and leading organizations through major commercial transformation.

The successful executive will be a growth-oriented commercial leader who understands how to set strategy, chart a clear path, build pipeline, and inspire talent to deliver extraordinary results across Entrust’s human and non-human identity businesses.

This leader will model our values by demonstrating that Customer Trust Is Earned, moving with purpose because Speed Is Intentional, taking accountability because We Own the Outcome, and building a collaborative culture where One Entrust Wins Together.

Entrust is at an important stage in its commercial transformation as we continue to evolve our go-to-market model, accelerate recurring revenue growth, and strengthen revenue predictability across a global business. This leader will help shape Entrust's next chapter of growth while preserving the trust and customer focus that defines the company.

What You'll Do

• Own and lead Entrust's global revenue strategy, sales execution, forecasting, and attainment of company growth objectives.
• Operate as an enterprise leader and member of the Senior Leadership Team, balancing commercial priorities with Entrust's broader customer, talent, financial, and strategic objectives.
• Lead a high-performing global sales organization across direct, partner, alliance, channel, and ecosystem routes to market.
• Drive extraordinary and predictable revenue growth by establishing a closed-loop pipeline and Revenue Operations model, strengthening pipeline creation, governance, forecast accuracy, CRM discipline, and commercial execution.

• Establish and lead a formal global key-account program that strengthens executive sponsorship, deepens strategic customer relationships, and accelerates retention, expansion, and long-term value creation.
• Partner closely with Product, Marketing, Customer Success, RevOps, Finance, Legal, and Operations to optimize the customer lifecycle and go-to-market strategy.
• Lead the continued evolution of Entrust's commercial operating model, including AI-enabled selling practices, automation, sales productivity, and organizational effectiveness.
• Strengthen relationships with executive buyers, board-level stakeholders, global partners, and strategic customers.
• Align selling motions, segmentation, account ownership, partner strategy, and customer coverage models with evolving market opportunities.
• Build and develop high-performing global sales leaders while fostering a culture of accountability, customer focus, innovation, and excellence.
• Serve as a key advisor to the CEO and Board on growth strategy, market expansion, and commercial performance.

What We're Looking For

Basic Qualifications:

• Executive sales leadership experience as a Chief Revenue Officer, Chief Sales Officer, EVP Sales, SVP Sales, or equivalent.
• Global experience across North America, EMEA, and APJ markets.

• Demonstrated success scaling a complex global enterprise software business at significant revenue scale, ideally within the $500M to $1B+ range.
• Demonstrated ownership of global revenue and quota responsibility within a large-scale enterprise SaaS, cloud, or closely related enterprise technology organization, with a track record of driving growth, commercial transformation, and revenue performance at scale.
• Experience transforming traditional license-based or on-premise businesses into cloud, subscription, SaaS, consumption, or recurring-revenue models.
• Strong operating discipline and demonstrated expertise using Salesforce (SFDC) as the foundation for pipeline management, forecasting, sales inspection, CRM rigor, funnel management, and revenue predictability.
• Track record managing complex global strategic customer relationships and executive-level negotiations.
• Experience driving sustained revenue growth while balancing new business acquisition and expansion within existing accounts.
• Deep expertise leading sales organizations across direct and indirect routes to market, including channel, alliance, GSI, hyperscaler, marketplace, and OEM ecosystems.
• Experience partnering across Product, Marketing, Customer Success, Finance, RevOps, Legal, and Operations to execute integrated go-to-market initiatives.
• Experience leading commercial transformations, operating model redesigns, M&A integration activities, or AI-enabled sales modernization initiatives.
• Experience building, developing, and inspiring high-performing global sales leaders and teams, using clear expectations, compelling incentives, recognition, and accountability to drive the behaviors required for superior growth.
• Demonstrated experience serving as an inspiring commercial leader at Global Sales Kickoffs, Global Leadership Meetings, Presidents Club, customer engagements, and industry events, representing Entrust with credibility, charisma, and executive presence.
• Experience designing, simplifying, and influencing complex sales incentive plans, recognition programs, and total-reward strategies that inspire talent, drive behavior change, and deliver intended commercial outcomes.

Preferred Qualifications:

• Experience within identity, cybersecurity, digital trust, AI security, or an adjacent mission-critical enterprise technology market.
• Experience leading significant growth initiatives requiring broad organizational alignment and cross-functional execution.
• Success transforming product-centric sales organizations into customer-centric coverage models.
• Experience leveraging AI and automation technologies to improve seller effectiveness, forecasting accuracy, and operational performance.

Leadership Profile:

As a member of Entrust's Senior Leadership Team, the Chief Sales Officer will embody our leadership competencies and inspire them across the global organization.

LEAD

• Connect commercial strategy and revenue objectives to Entrust's mission and long-term growth ambitions.
• Lead large-scale sales transformation with clarity and purpose, moving decisively and thoughtfully because Speed Is Intentional.
• Empower senior sales leaders by creating accountability, enabling decision-making, and fostering ownership throughout the organization.

IMPACT

• Establish clear priorities, follow through on commitments, and create an organization in which We Own the Outcome for growth, pipeline, forecast accuracy, and customer results.
• Deliver predictable revenue performance through disciplined execution, accountability, and operational rigor.
• Maintain a relentless focus on customer outcomes while driving sustainable business growth and market expansion.

CONNECT

• Build trusted relationships with customers, partners, board members, employees, and fellow executives.
• Break down silos and create shared accountability across Sales, Product, Marketing, Customer Success, Finance, Revenue Operations, and other partners because One Entrust Wins Together.
• Lead with transparency, authenticity, and consistency to strengthen trust across a globally distributed organization.

GROW

• Champion continuous improvement, innovation, and AI-enabled selling practices.
• Develop future sales leaders and build a strong succession pipeline across the commercial organization.
• Demonstrate learning agility and adaptability while leading through market shifts, organizational change, and evolving customer needs, ensuring that Customer Trust Is Earned through every interaction, decision, and outcome.

Travel:

This role requires significant national and international travel to support customers, partners, regional teams, and global leadership activities.

Compensation Range:

The anticipated starting base pay for this position is: $0-$0 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact accessibility@entrust.com.

Recruiter:

Richa Srivastava

Richa.Srivastava@entrust.com

About Us

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world – so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network, we are trusted by the world most trusted organizations.