Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines.
Manage Citrix Virtual Apps and Desktops infrastructure.
Administer Citrix Workspace, StoreFront, and Delivery Controllers.
Monitor Citrix environment health, performance, and user experience.
Participate in 24x7 on-call rotation for Citrix support.
Perform Citrix provisioning, configuration, and application publishing.
Implement Citrix automation and optimization strategies.
Troubleshoot user connectivity, performance, and application delivery issues.
Maintain Citrix documentation, runbooks, and configuration baselines.
Manage Citrix security policies and access controls.
Support disaster recovery and business continuity for Citrix services.
Minimum Qualifications
Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master’s Degree preferred.
8-15 years of experience in information technology, systems administration or other IT related field with 4+ years Citrix Administration experience specifically.
Other Job Specific Skills
Strong in: Citrix Virtual Apps and Desktops 7.x/2109+, Citrix ADC (NetScaler), Workspace.
Knowledge: Citrix provisioning (MCS/PVS), profile management, HDX optimization, automation.
Citrix Certified Professional - Virtualization (CCP-V) or equivalent.
Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.