Claims Administrator

The Claims Administrator supports the company's workers' compensation, auto liability, general liability, and property claims programs through claim intake, documentation management, employee communication, return-to-work coordination, and administrative support. This position works closely with employees, supervisors, carriers, TPAs, and other claim partners to ensure timely reporting, accurate recordkeeping, and a positive claims experience. What You'll Do: Receive, review, and report new claims to TPAs, carriers, and claim partners. Maintain accurate claim files, documentation, and follow-up activities. Serve as a resource for employees and supervisors regarding claim reporting and claim status. Collect and manage incident reports, medical documentation, witness statements, and supporting records. Track work restrictions, return-to-work dates, and modified duty assignments. Follow up with employees, supervisors, providers, and adjusters to obtain required information. Assist with OSHA recordkeeping, audits, insurance renewal requests, and compliance-related activities. Manage claims-related correspondence, reports, and departmental administrative tasks. Escalate lost-time, litigated, or complex claims to the Claims Manager. What You'll Bring: Associate degree preferred; equivalent education and experience considered. 2+ years of experience in claims administration, workers' compensation, safety, HR, risk management, insurance, or a related field preferred. Strong organizational skills with exceptional attention to detail. Ability to manage multiple priorities and meet deadlines. Effective verbal and written communication skills. Strong customer service and employee support mindset. Proficiency in Outlook, Word, Excel, and Microsoft Teams. Ability to maintain confidentiality and exercise sound judgment. Familiarity with claims management systems and handling sensitive information preferred. Why Daniels: Industry Leader: Over 20 years of excellence in medical waste management with top-tier NPS and delivery-reliability scores 401K Matching: 50% employer match on up to 6% contribution (up to 3% employer contribution), with match starting Day 1, 5-year vesting schedule Comprehensive Benefits: Medical, Dental, and Vision coverage effective Day 1; paid short-term disability; company-sponsored life insurance; and more Job Stability: As an essential healthcare service provider, we’re recession-proof and non-seasonal Permanent Role: Full-time, Monday - Friday Empowering, visionary culture: We think differently, act boldly, and value authenticity, creativity, and trust. Our team thrives on innovation, agility, and purpose-driven work, where every unique talent contributes to meaningful impact in healthcare Ready to Apply? We’d love to hear from you! Click “Apply” to start your journey with Daniels Health. Our hiring process includes a brief video screen, Predictive Index Assessment, and two video interviews. Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.