Claims Assistant / Billing Clerk / Insurance Operations Helper

🌟 We're Hiring: Claims Assistant / Billing Clerk / Insurance Operations Assistant

📍 Location: Oman (Remote)

🕒 Employment Type: Part-Time

💼 Experience Level: Mid-Level to Senior

🌐 Work Arrangement: Fully Remote

About Us

We are a service-oriented organization committed to maintaining efficient insurance administration, accurate billing processes, and reliable claims management support. Through structured documentation, timely processing, and effective coordination, we aim to ensure smooth insurance operations and dependable service delivery.

We value accuracy, integrity, professionalism, accountability, and attention to detail. Our team welcomes organized professionals who enjoy working with financial records, insurance documentation, and administrative processes.

The Role

We are seeking a dependable and detail-oriented Claims Assistant / Billing Clerk / Insurance Operations Assistant to support insurance claims administration, billing activities, and daily operational processes.

This part-time, fully remote position is suitable for an experienced administrative or insurance professional who can review claim documentation, process billing records, maintain accurate information, and coordinate with clients, insurers, and internal departments.

The successful candidate will help ensure claims and billing activities are handled efficiently, accurately, and in accordance with internal procedures.

Key Responsibilities

• Assist with processing insurance claims, billing requests, and related administrative documentation.
• Review claim forms, invoices, receipts, and supporting documents for accuracy and completeness.
• Enter and update claims information in internal systems and databases.
• Prepare billing statements, payment records, and claim-related reports.
• Monitor claim status, processing timelines, and outstanding documentation.
• Coordinate with insurance providers, clients, healthcare facilities, and internal departments.
• Follow up on pending claims, payment discrepancies, and missing information.
• Assist with insurance policy verification and basic coverage documentation.
• Maintain accurate digital records of claims, billing transactions, and correspondence.
• Support accounts reconciliation and payment tracking activities.
• Identify inconsistencies and escalate complex claims or billing issues when necessary.
• Prepare operational summaries and assist with routine reporting.
• Maintain confidentiality when handling sensitive customer and financial information.
• Follow internal procedures and applicable insurance administration requirements.

Requirements

• Minimum 3+ years of relevant experience in insurance administration, claims processing, billing operations, or a related role preferred.
• Bachelor's degree or equivalent qualification in Business Administration, Finance, Insurance, or a related field preferred.
• Good understanding of insurance claims procedures, billing processes, and administrative documentation.
• Familiarity with claims management systems, billing software, and Microsoft Excel.
• Experience reviewing invoices, claim forms, payment records, and supporting documents.
• Strong numerical, analytical, and problem-solving abilities.
• Excellent attention to detail and organizational skills.
• Good written and verbal communication skills.
• Ability to manage multiple tasks, prioritize deadlines, and work independently.
• Professional approach to handling confidential customer and financial information.

Professional insurance or claims management certifications are advantageous but not mandatory.

What We Offer

• Flexible part-time working arrangements with a fully remote setup.
• Opportunities to support diverse insurance and billing operations.
• Exposure to claims administration, payment processing, and operational reporting.
• A collaborative and professional working environment.
• Opportunities to strengthen insurance administration and financial operations expertise.
• A culture that values accuracy, integrity, accountability, and continuous improvement.
• If you are a reliable and organized professional with strong administrative skills and an interest in insurance claims and billing operations, we welcome your application.